Quote Originally Posted by Rueby View Post
I just checked the lodestone post...I'm not really sure. The gil is displaying correctly for me however when selecting a retainer the extra menu shows 0 Gil, however when you press the Entrust/Withdraw gil, it shows the entire amount and it's displaying properly for me in the Retainer menu (first one when you interact with the bell)

I hope for you it's not foul play and that support helps you with it.

Did you try to withdraw from the retainer? Maybe it might be a visual bug or something and your gil is still there.
Yes, I did try to withdraw but none of the gil is physically there. That's one of the reasons now I'm not quite sure how long its been missing since sometimes it will display 0 gil and 'none' for selling after a period of not using the summoning bell in-game.

although it did usually show the amount I had there on the first menu but as I went to withdraw the other day it had nothing. I did some tests to make sure the retainer can sell items and be entrusted with gil and both seem to function as normal. it still has a visual bug in the second menu of showing gil:0 even when it has an entrusted amount.

Thanks again for troubleshooting with me, It is very much appreciated! I found some resources in the NA square enix support FAQ to see if I can get in contact with a GM to look further into the issue. I'll post any updates.