Date & Time: July 20th, 11:49PM EST
Frequency: Sometimes
World name: Brynhildr
Character name: Andas Strife
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Warrior, lvl 90
Party or solo: Party
In-game time: Unsure
Area and coordinates: Thaleia
Housing: N/A
Steps:
There are no steps to recreate this issue. I have been having intermittent stuttering issues since the launch of Dawntrail. I submitted a support ticket early on, and followed the advice given to me, and it reduced the frequency of the stutters, but they still happen once every couple of hours. The only thing that reduced the frequency of the stutters was uninstalling iCue. The customer support rep recommended I make a bug post if their solutions didn't remedy the issue.

My framerate will go from solid 144 down to 0 for about half a second, and back up. This did not happen before DT release. I cannot consistently recreate the issue, it sometimes seems random, other times it seems like it coincides with whenever Windows chooses to do something such as an update. It doesn't matter if I'm in a duty with a lot of effects or if I'm sitting by my FC house doing literally nothing at all. No other game on my system does this. The extent of what I've done to try and fix this can be found in this post, but I can also post it here if needed:

https://forum.square-enix.com/ffxiv/...51#post6542751

Connection Specs
- Type of internet connection/provider: Ethernet, Spectrum
- Modem maker/model number: Unknown

■ PC Specs

-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\scwal\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU AMD Ryzen 7 5800X3D 8-Core Processor (16 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS A.CF
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32674.141MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37794.141MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.647GB SYSTEM_FREEDISC_SPACE 641.820GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.797GB SYSTEM_FREEDISC_SPACE 232.521GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.422GB SYSTEM_FREEDISC_SPACE 291.935GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 4080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 4080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 16050.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16337.070 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1196b342b24df5d1\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1196b342b24df5d1\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1196b342b24df5d1\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1196b342b24df5d1\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6070
SYSTEM_GRAPHICS_DRIVER_DATE 7/9/2024 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 4080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 4080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 16050.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16337.070 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1196b342b24df5d1\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1196b342b24df5d1\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1196b342b24df5d1\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1196b342b24df5d1\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6070
SYSTEM_GRAPHICS_DRIVER_DATE 7/9/2024 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset Earphone (CORSAIR Slipstream Multi-Device Receiver)
SYSTEM_SOUND_DEVICE_ID {9F5DD71B-D509-4B41-AD5D-6FFBD28DF72D}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22621.3672
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/20/2024 20:00:00
SYSTEM_SOUND Sceptre L24 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {34807512-0C5A-4ADD-BA0A-1A3B6DB7C9A9}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.4.0.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/17/2024 20:00:00
SYSTEM_SOUND XV272U (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {0E27885D-58A9-4284-95AC-0F71022FBDFE}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.4.0.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/17/2024 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89A1B690-45F7-11EF-800B444553540000}
SYSTEM_INPUT_NAME CORSAIR Slipstream Multi-Device Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 32 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8979BC30-45F7-11EF-8002444553540000}
SYSTEM_INPUT_NAME G502 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {897AA690-45F7-11EF-8003444553540000}
SYSTEM_INPUT_NAME G502 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {897ACDA0-45F7-11EF-8004444553540000}
SYSTEM_INPUT_NAME G502 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {897ACDA0-45F7-11EF-8005444553540000}
SYSTEM_INPUT_NAME G502 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89A1DDA0-45F7-11EF-800C444553540000}
SYSTEM_INPUT_NAME CORSAIR Slipstream Multi-Device Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 120 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8979BC30-45F7-11EF-8001444553540000}
SYSTEM_INPUT_NAME Keychron V1
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89A1DDA0-45F7-11EF-800D444553540000}
SYSTEM_INPUT_NAME CORSAIR Slipstream Multi-Device Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89A1DDA0-45F7-11EF-800E444553540000}
SYSTEM_INPUT_NAME CORSAIR Slipstream Multi-Device Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89992B10-45F7-11EF-8008444553540000}
SYSTEM_INPUT_NAME Keychron V1
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 183 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89A204B0-45F7-11EF-800F444553540000}
SYSTEM_INPUT_NAME CORSAIR Slipstream Multi-Device Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89992B10-45F7-11EF-8009444553540000}
SYSTEM_INPUT_NAME Keychron V1
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 672 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89A204B0-45F7-11EF-8010444553540000}
SYSTEM_INPUT_NAME CORSAIR Slipstream Multi-Device Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89846A90-45F7-11EF-8007444553540000}
SYSTEM_INPUT_NAME CORSAIR Lighting Node CORE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89A204B0-45F7-11EF-8011444553540000}
SYSTEM_INPUT_NAME CORSAIR Slipstream Multi-Device Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {89992B10-45F7-11EF-800A444553540000}
SYSTEM_INPUT_NAME H100iRGBPROXT
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
boot
RuneLite - Momentary
FINAL FANTASY XIV Support Centre — Mozilla Firefox
MSI Afterburner v4.6.5 hardware monitor
FINAL FANTASY XIV


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

MSI Afterburner 4.6.5
Jagex Launcher
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
RivaTuner Statistics Server 7.3.4
Steam
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
Microsoft Windows Desktop Runtime - 6.0.32 (x64)
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.38.33130
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Vortex
HoYoPlay
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
God of War
Chained Together
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.38.33130
Microsoft .NET Runtime - 6.0.32 (x64)
Logitech G HUB
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft .NET Host FX Resolver - 6.0.32 (x64)
Microsoft Windows Desktop Runtime - 6.0.32 (x64)
Microsoft .NET Host - 6.0.32 (x64)
NVIDIA Graphics Driver 560.70
NVIDIA PhysX System Software 9.23.1019
NVIDIA HD Audio Driver 1.4.0.1
NVIDIA Install Application
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.38.33130
Microsoft Update Health Tools


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Jagex Launcher\JagexLauncher.exe 00003454
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\126.0.2592.113\msedgewebview2.exe 000036C4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00002864
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002F04
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00003B10
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000043A4
C:\Program Files (x86)\Steam\steam.exe 00001008
C:\Program Files\LGHUB\lghub_agent.exe 00002138
C:\Program Files\LGHUB\system_tray\lghub_system_tray.exe 0000111C
C:\Program Files\Mozilla Firefox\firefox.exe 00003C30
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24062.101.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00003BC4
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_524.16300.20.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 00004120
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_524.16300.20.0_x64__cw5n1h2txyewy\Dashboard\widgetservice.exe 000008C0
C:\Users\scwal\AppData\Local\Discord\app-1.0.9154\Discord.exe 000033B4
C:\Users\scwal\AppData\Local\RuneLite\RuneLite.exe 00003B48
C:\Windows\Explorer.EXE 00003798
C:\Windows\System32\RuntimeBroker.exe 00000394
C:\Windows\System32\SecurityHealthSystray.exe 000015B0
C:\Windows\System32\SystemSettingsBroker.exe 00002EA4
C:\Windows\System32\oobe\UserOOBEBroker.exe 00000A70
C:\Windows\System32\smartscreen.exe 0000308C
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000004DC
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00003D48
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 000004E8
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000031F0
C:\Windows\system32\ApplicationFrameHost.exe 00003ED8
C:\Windows\system32\DllHost.exe 000009A8
C:\Windows\system32\backgroundTaskHost.exe 00004A10
C:\Windows\system32\sihost.exe 00002518
C:\Windows\system32\svchost.exe 00002FD4
C:\Windows\system32\taskhostw.exe 00003948
C:\Windows\system32\wbem\unsecapp.exe 00000B70
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: N/A
Laptop Model Number: N/A

Gamepad Manufacturer: Microsoft

Browser Information
- Name and version of the browser currently in-use: Firefox v 128.0
- Internet Explorer Version: N/A