Female Roegadyn Visible Neck Seam Caused by Facial Textures

[adinaastra]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 7/17/2024
Frequency: Always
World name: Zalera
Character name: Drusilla Starweaver
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Any
Party or solo: Any
In-game time: All
Area and coordinates: N/A
Housing: N/A
Steps:
1. Be a female roegadyn, any of the 4 faces
2. See that the facial textures have red and yellow pixels all over the cheeks/chin/top of neck
3. See that the chest/body textures do not and are smoother with no visible pixels
4. Notice the visible neck seam the differing textures creates
5. Test skin colours and notice that it is on all skin tones but is more visible the paler she is
Examples:
In comment below

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx (8 CPUs), ~2.1GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS F.29
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 14207.477MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 16383.477MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 476.130GB SYSTEM_FREEDISC_SPACE 64.683GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.646GB SYSTEM_FREEDISC_SPACE 409.326GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon(TM) Vega 8 Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x15D8)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 2033.590 MB
SYSTEM_GRAPHICS_SHARED_VRAM 7103.738 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0400376.inf_amd64_fdce69582fa3a6b8\B400781\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0400376.inf_amd64_fdce69582fa3a6b8\B400781\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0400376.inf_amd64_fdce69582fa3a6b8\B400781\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0400376.inf_amd64_fdce69582fa3a6b8\B400781\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.21912.0014
SYSTEM_GRAPHICS_DRIVER_DATE 2/19/2024 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon(TM) Vega 8 Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x15D8)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 2033.590 MB
SYSTEM_GRAPHICS_SHARED_VRAM 7103.738 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0400376.inf_amd64_fdce69582fa3a6b8\B400781\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0400376.inf_amd64_fdce69582fa3a6b8\B400781\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0400376.inf_amd64_fdce69582fa3a6b8\B400781\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0400376.inf_amd64_fdce69582fa3a6b8\B400781\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.21912.0014
SYSTEM_GRAPHICS_DRIVER_DATE 2/19/2024 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speaker (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {87DFBF1A-2F05-40B5-87EB-DD3C1157ED84}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9018.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/31/2020 18:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C03F64D0-9EA3-11EB-8002444553540000}
SYSTEM_INPUT_NAME ELAN EzTouchFilter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C0400110-9EA3-11EB-8005444553540000}
SYSTEM_INPUT_NAME ELAN EzTouchFilter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8571AC50-FDC8-11EE-8001444553540000}
SYSTEM_INPUT_NAME CORSAIR K55 RGB PRO Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C04494F0-9EA3-11EB-8009444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A1E1F7B0-23E0-11EC-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C044E310-9EA3-11EB-800B444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A1E48FC0-23E0-11EC-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A1E4B6D0-23E0-11EC-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {85730BE0-FDC8-11EE-8002444553540000}
SYSTEM_INPUT_NAME CORSAIR K55 RGB PRO Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {85730BE0-FDC8-11EE-8003444553540000}
SYSTEM_INPUT_NAME CORSAIR K55 RGB PRO Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C0455840-9EA3-11EB-800D444553540000}
SYSTEM_INPUT_NAME HP Wireless Button Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C045CD70-9EA3-11EB-8010444553540000}
SYSTEM_INPUT_NAME ELAN EzTouchFilter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C0461B90-9EA3-11EB-8012444553540000}
SYSTEM_INPUT_NAME ELAN EzTouchFilter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C04669B0-9EA3-11EB-8014444553540000}
SYSTEM_INPUT_NAME ELAN EzTouchFilter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

[adinaastra]

https://imgur.com/a/femroeneckseam1-vv0M97q
https://imgur.com/a/femroeneckseam2-6TsDeOU
https://imgur.com/a/femroeneckseam3-W8PiRYf
https://imgur.com/a/femroeneckseam4-IlLNwkK
https://imgur.com/a/femroefacesplotches2-uxfrjdr