NPC always had more options. The NPC have access to hairstyles that are locked to race/gender, they can have features that we dont have. An example, Viper job trainer, who is a Highlander has eyebrows, players dont have this option. We have seen Hyurs and Elezen with faces that are not available to us.

I dont think is a sign of what we are going to get, I think this is something that always was and will probably stay like this.