Why bother, can't play!

[Kiiari]

There's nothing to troubleshoot. Until they fix the problem I (and others like me) will not be able play your game. we are locked out of any city zone, effectively ruining the game. This was posted on day 1 of Dawntrail however the most that was done is that the post was moved to 'confirmed/Planning to address' (https://forum.square-enix.com/ffxiv/...-Old-Sharlayan) and that was the end of it.

We're not talking about it making it hard to play, we're talking impossible to play unless you have someone with a second computer that can load you in, move your character, then load out and let you log back in. The crash happens at EVERY city and a few other zones as well, no idea about the new zones since I cant get into the main city to do the next step in the MSQ and I refuse to spend hundreds of dollars upgrading my machine when it works fine in every other game i play. The frustration comes from it being 21 days from early access launch, during which time I've been able to play for about 2 hours because my husband was nice enough to load me in and move me each time I crashed. And until today, not a single response from SE/FFXIV in any way

Thank you for finally responding to something, even if it's a canned message it's better than what we've been getting.

All of the system info and logs and troubleshooting we (The players) have done is in the below post:
https://forum.square-enix.com/ffxiv/...or-gold-Saucer