Not receiving the new Clusters from Alliance raid roulette.

[Cookiemami]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 07/14/2024 8:53pm EST
Frequency: Daily
World name: Famfrit
Character name: Naenae Whip
Retainer name: Sickofnaming
NPC name: N/A
Monster name: N/A
Class/Level: DNC 100
Party or solo: Alliance
In-game time: Unsure, I missed it, maybe 4:00am ish
Area and coordinates: Syrcus Tower
Housing: N/A
Steps: N/A
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*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS A12
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16300.801MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 39852.801MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 929.323GB SYSTEM_FREEDISC_SPACE 659.705GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 3GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1060 3GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2965.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8150.400 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.5612
SYSTEM_GRAPHICS_DRIVER_DATE 6/24/2024 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

[Cookiemami]

I found out it is not just me, another FC member has reported the same and they are using PS5 rather than windows. It makes it pointless to go on a lvl 100 job if not going to get the clusters.

[LibitIncarne]

You did double check that you were an Adventurer In Need for the duty, right?