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  1. #1
    Player
    HazzTD's Avatar
    Join Date
    Jul 2024
    Posts
    1
    Character
    Hazz Aura
    World
    Faerie
    Main Class
    Lancer Lv 100

    Constant random freezing

    Ever since dawntrail early access came out I have been experiencing random freezes for 5-30 second and then the game goes back to normal. The freezes happen everywhere and at random. They even happen back to back. If I tried to click on the screen I get the not responding and then it will crash, but if I just wait it will unfreeze eventually. I don't have this in any other games, I am not getting any error codes and have a very high end pc with a rtx 4090 and I7-12700K with 32gb of ddr4 3600. I have Tried everything from changing in game setting to verifying files to even completely uninstalling and reinstalling the game, nothing has helped. The game is pretty much unplayable with the freezing. Sometimes after a while the freezing will stop and the game will run fine until I close the game and reopen it. Any help would be appreciated.
    (1)

  2. #2
    Player
    ThunderTurkey's Avatar
    Join Date
    Jul 2024
    Posts
    2
    Character
    Thunder Turkey
    World
    Cactuar
    Main Class
    White Mage Lv 100
    I have been having these exact same issues however I just started getting them about 4 or 5 days ago with nothing hardware or software changing. Very similar specs as above 3070 instead of 4090 playing at 5120x1440 the random freezes seem to have no correlation to anything I am specifically doing in game. I can be tabbed out browsing a website and it freezes, in the middle of a fight, or just afk not moving in a housing area. After about 20-30 seconds it will usually unfreeze I have noticed that they tend to come in 2s for me. after 5 to 10 seconds after 1 freeze a 2nd will happen.
    (0)

  3. #3
    Player
    Larirawiel's Avatar
    Join Date
    Feb 2019
    Location
    Aldrassil
    Posts
    2,488
    Character
    Larirawiel Caennalys
    World
    Shiva
    Main Class
    White Mage Lv 100
    Quote Originally Posted by HazzTD View Post
    ddr4 3600
    It seems, that you have an overclocked system. The 12700K is specified up to 3200 MHz memory clock. And yes, it can make a difference.

    https://www.intel.com/content/www/us...fications.html

    Freezing and unfreezing can also be an indicator for overheating or defective Harddisk/SSD. Look into the Windows Event Log. Maybe there are some entries.


    Cheers
    (2)
    Last edited by Larirawiel; 07-15-2024 at 05:21 PM.

  4. #4
    Player
    OokieSpookie's Avatar
    Join Date
    Jul 2024
    Posts
    6
    Character
    Ookie Spookie
    World
    Coeurl
    Main Class
    Astrologian Lv 90
    Quote Originally Posted by Larirawiel View Post
    It seems, that you have an overclocked system. The 12700K is specified up to 3200 MHz memory clock. And yes, it can make a difference.

    https://www.intel.com/content/www/us...fications.html

    Freezing and unfreezing can also be an indicator for overheating or defective Harddisk/SSD. Look into the Windows Event Log. Maybe there are some entries.


    Cheers


    You people really need to stop trying to give card board cut out cut and paste answers and pay attention to all of the threads and posts having this same issue. It is not helping at all.
    There are many threads about this very same issue and it all started with 7.0.
    If you do not have any actually information stop wasting people's time.
    (1)

  5. #5
    Player
    Larirawiel's Avatar
    Join Date
    Feb 2019
    Location
    Aldrassil
    Posts
    2,488
    Character
    Larirawiel Caennalys
    World
    Shiva
    Main Class
    White Mage Lv 100
    Quote Originally Posted by OokieSpookie View Post
    You people really need to stop trying to give card board cut out cut and paste answers and pay attention to all of the threads and posts having this same issue. It is not helping at all.
    There are many threads about this very same issue and it all started with 7.0.
    If you do not have any actually information stop wasting people's time.
    It's not copy and paste. If the game would have some issues then everyone would be affected. I never had a single crash with 7.x and i play a lot. So the game itself is OKish.

    And there are some common reasons why the game can crash: overclocking, bad/old drivers, bad/old BIOS, Intel 13th/14th-gen CPUs, an old PSU, overheating etc. Those reasons i would figure out first.


    Cheers
    (0)

  6. #6
    Player
    Aarrgghh's Avatar
    Join Date
    Jul 2024
    Posts
    1
    Character
    Drop Bears
    World
    Jenova
    Main Class
    Gunbreaker Lv 100
    Quote Originally Posted by Larirawiel View Post
    It's not copy and paste. If the game would have some issues then everyone would be affected. I never had a single crash with 7.x and i play a lot. So the game itself is OKish.

    And there are some common reasons why the game can crash: overclocking, bad/old drivers, bad/old BIOS, Intel 13th/14th-gen CPUs, an old PSU, overheating etc. Those reasons i would figure out first.


    Cheers

    The issue is that it's a very specific problem that only affects FFXIV.
    The game completely freezes up for ~30 seconds, yet you can still alt tab and do other stuff.
    If you tab back in, the game is still frozen until those 30 seconds are up like it's running out a timer.

    Only FFXIV has this issue. I can run every stress test possible on my computer or play other games that require better hardware for hours on end without issue.

    So it's obviously something wrong with FFXIV itself. Either in the programming for certain hardware setups, or just in the way it interacts with Windows itself.

    Trying to blame it on other things, or asking the people complaining to try "fixes" that no other program requires, just makes those people annoyed.
    (3)
    Last edited by Aarrgghh; 07-24-2024 at 01:13 AM.

  7. #7
    Player
    herewegoagain's Avatar
    Join Date
    Apr 2019
    Posts
    2
    Character
    Fan Ram
    World
    Lich
    Main Class
    Ninja Lv 70
    I have the exact same issue 1-5 times per day ever since DT released and it doesn't matter what I'm doing. Flying around gathering, random freeze. Standing at FC house, random freeze. Leveling in dungeons, random freeze in dungeon run #4. I can raid for 3 hours and never go below 120 fps, but all of a sudden get freezes for 30s where game CPU and GPU usage goes to 0, then shoot back up unless I click while it's frozen, in which case I crash.

    The rest of the PC is running completely fine, any media or music keeps playing while the game is frozen. I've even tried having nothing other than the game running and I still have freezes.

    Yesterday at raid night was really annoying because my freeze messed up a pull and then I had a back to back freeze almost a minute long while they were already pulling again so had to reset again, and that made me want to investigate and solve it.

    No error codes in Event Viewer.

    RTX 3060 Ti
    Intel i5-11600K
    ASRock B560 Pro4
    Corsair Vengeance DDR4 2x8GB 3200
    Game installed on Samsung SSD 860 EVO 500GB

    Before Dawntrail I never had a single freeze since ARR.
    (0)
    Last edited by herewegoagain; 07-15-2024 at 08:45 PM.

  8. #8
    Player
    Anida's Avatar
    Join Date
    Jun 2014
    Location
    Ul'dah
    Posts
    62
    Character
    Anidawehi Wesa
    World
    Midgardsormr
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Larirawiel View Post
    It seems, that you have an overclocked system. The 12700K is specified up to 3200 MHz memory clock. And yes, it can make a difference.

    https://www.intel.com/content/www/us...fications.html

    Freezing and unfreezing can also be an indicator for overheating or defective Harddisk/SSD. Look into the Windows Event Log. Maybe there are some entries.


    Cheers
    Her harddisk is not defective. Stop blaming the PC's. You could scare someone into quitting or spending money they don't need to spend. While I don't know anything about overclocking, it's highly doubtful that's the problem. For every single person who has been experiencing these problems, and more, the problems started after Dawntrail.

    It's the bloody game, mate. Just stop.
    (1)

  9. #9
    Player
    Larirawiel's Avatar
    Join Date
    Feb 2019
    Location
    Aldrassil
    Posts
    2,488
    Character
    Larirawiel Caennalys
    World
    Shiva
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Anida View Post

    It's the bloody game, mate. Just stop.
    If it would be the game then everyone would have the same problems.



    Cheers
    (3)

  10. #10
    Player
    ThunderTurkey's Avatar
    Join Date
    Jul 2024
    Posts
    2
    Character
    Thunder Turkey
    World
    Cactuar
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Larirawiel View Post
    If it would be the game then everyone would have the same problems.

    Its almost like there are millions of iterations of different hardware/software configurations out there which might cause some people to have similar issues and not others.

    As others have said I have no issue with ANY other game or ANY other software no issues BEFORE DT. Something has changed and its not on my end.

    I rolled back my Nvidia drivers to 552.44 as I thought the latest drivers might have been the issues and it seems to have possibly reduced the amount of freezes but I did still get a few to happen after doing this.
    (2)

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