Shadow on top of the Palace

[Cyphi]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 13 07 2024
Frequency: Unknown
World name: Ragnarok
Character name:
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo:
In-game time: About 12AM
Area and coordinates: Palace garden(jumping puzzle)
Housing:
Steps:
1.
2.
3.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\eM\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64bitový (6.2, build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz (4 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Default System BIOS
SYSTEM_LANGUAGE čeština (Místní nastavení: čeština)
SYSTEM_MEMORY 16348.207MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19676.207MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.690GB SYSTEM_FREEDISC_SPACE 12.581GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 478.671GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 84.893GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4004.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8174.104 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_206887a3f4130317\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_206887a3f4130317\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_206887a3f4130317\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_206887a3f4130317\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.5612
SYSTEM_GRAPHICS_DRIVER_DATE 6/25/2024 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Angličtina
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset Earphone (3 - Wireless Controller)
SYSTEM_SOUND_DEVICE_ID {CD3831BF-A07B-4348-9C9B-51DBB132EACD}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.4355
SYSTEM_SOUND_DRIVER_LANGUAGE Angličtina
SYSTEM_SOUND_DRIVER_DATE 4/12/2024 02:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {F4FF7148-2324-4FF2-B6DD-AAA21E740BA6}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8703.1
SYSTEM_SOUND_DRIVER_LANGUAGE Angličtina
SYSTEM_SOUND_DRIVER_DATE 5/14/2019 02:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Myš
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Klávesnice
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DF476D00-67E3-11EC-8001444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Essential
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B1DDB20-6957-11EC-8001444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {3DB2D380-629D-11EC-8001444553540000}
SYSTEM_INPUT_NAME Uživatelské zařízení standardu HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3DBF0880-629D-11EC-8004444553540000}
SYSTEM_INPUT_NAME Systémový řadič standardu HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E0C22620-67E3-11EC-8002444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Essential
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E0C27440-67E3-11EC-8003444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Essential
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E0C29B50-67E3-11EC-8004444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Essential
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1F43D80-67E3-11EC-8005444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Microsoft Text Input Application
NVIDIA GeForce Overlay


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-


Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
OpenAL
Razer Synapse
Steam
Ubisoft Connect
Assassin's Creed IV Black Flag
Assassin's Creed Odyssey
Trackmania
Assassin's Creed Unity
Workers And Resources Soviet Republic
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
UE4 Prerequisites (x64)
EA app
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft SQL Server Compact 3.5 SP2 ENU
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532
Launcher Prerequisites (x64)
Intel(R) Chipset Device Software
Google Drive
MSI Live Update 6
Epic Online Services
Google Update Helper
Microsoft VC++ redistributables repacked.
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.36.32532
MSI USB Speed Up
Intel Extreme Tuning Utility
Intel Extreme Tuning Utility
MSI Super Charger
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2005 Redistributable
MSI Command Center
Realtek Ethernet Controller Driver
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532
Thrustmaster Force Feedback Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
Microsoft Windows Desktop Runtime - 6.0.7 (x64)
Always On Top version 7.0
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Epic Games Launcher
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.36.32532
Intel(R) Trusted Connect Service Client x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
MSI Smart Tool
Intel(R) Trusted Connect Services Client
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
NVIDIA PhysX (Legacy)
CDisplayEx 1.10.33
HWiNFO64
Mozilla Firefox (x64 cs)
Mozilla Maintenance Service
Total War: WARHAMMER III
Silent Hunter III
War Thunder
Space Engineers
7 Days to Die
Elite Dangerous
Simutrans
Oxygen Not Included
Black Desert
My Game Long Name
My Game Long Name
WinRAR 6.02 (64-bit)
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.36.32532
Microsoft Visual C++ 2005 Redistributable (x64)
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Update Health Tools
Microsoft Windows Desktop Runtime - 6.0.7 (x64)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Management Engine Driver
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Windows PC Health Check
Intel(R) Management Engine Components
Microsoft VC++ redistributables repacked.
Intel(R) Chipset Device Software
Nefarius Software Solutions e.U. HidHide (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Update for Windows 10 for x64-based Systems (KB5001716)
Microsoft .NET Runtime - 6.0.7 (x64)
Paradox Launcher v2
Microsoft .NET Host - 6.0.7 (x64)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Nefarius Virtual Gamepad Emulation Bus Driver
Intel(R) Serial IO
TruckersMP Launcher 1.0.0.4
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
NVIDIA Ovladače grafiky 556.12
NVIDIA GeForce Experience 3.28.0.417
NVIDIA Optimus Update 39.5.0.0
NVIDIA Systémový software PhysX 9.23.1019
Aktualizace NVIDIA 39.5.0.0
NVIDIA FrameView SDK 1.3.8513.32290073
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA Ovladač HD audia 1.4.0.1
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.28.0.417
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.65.0.3
EA app
Intel(R) Trusted Connect Service Client x64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft SQL Server Compact 3.5 SP2 x64 ENU
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.36.32532
Microsoft .NET Host FX Resolver - 6.0.7 (x64)
Intel(R) Management Engine Components
Intel(R) ME UninstallLegacy
Intel(R) Serial IO
Epic Games Launcher Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\MSI\MSI USB Speed Up\USB_Speed_Up.exe 00003F28
C:\Program Files (x86)\MSI\Super Charger\Super Charger.exe 00003DB4
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 0000390C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002AA0
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00002990
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 000032B8
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00001670
C:\Program Files (x86)\Steam\steam.exe 00000470
C:\Program Files\Mozilla Firefox\firefox.exe 00001154
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002F38
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001E88
C:\Program Files\WindowsApps\61545TimGrabinat.EasyOffice_1.4.1.0_x64__rcb0qdgx4z9ca\program\service\EOW2.Service.exe 00003718
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_11.2405.2.0_x64__8wekyb3d8bbwe\CalculatorApp.exe 00000894
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24061.93.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00003214
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.22091.10061.0_x64__8wekyb3d8bbwe\Video.UI.exe 00001434
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.21984.0_x64__8wekyb3d8bbwe\HxOutlook.exe 00001598
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.21984.0_x64__8wekyb3d8bbwe\HxTsr.exe 00001D68
C:\Users\eM\AppData\Local\Discord\app-1.0.9153\Discord.exe 00001798
C:\Users\eM\AppData\Local\Microsoft\OneDrive\24.126.0623.0001\FileCoAuth.exe 000017A8
C:\Users\eM\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000032B0
C:\Users\eM\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 00001448
C:\WINDOWS\Explorer.EXE 00001D1C
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00003C14
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002574
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00002DB8
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000026A0
C:\WINDOWS\system32\ApplicationFrameHost.exe 0000073C
C:\WINDOWS\system32\DllHost.exe 00001F6C
C:\WINDOWS\system32\conhost.exe 00002AF0
C:\WINDOWS\system32\sihost.exe 00001720
C:\WINDOWS\system32\svchost.exe 00001288
C:\WINDOWS\system32\taskhostw.exe 000018A4
C:\Windows\System32\CompPkgSrv.exe 00003AD0
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_12a8d6d742c436e2\RtkAudUService64.exe 00003280
C:\Windows\System32\RuntimeBroker.exe 00000B18
C:\Windows\System32\SecurityHealthSystray.exe 000033C4
C:\Windows\System32\oobe\UserOOBEBroker.exe 00000CC8
C:\Windows\System32\smartscreen.exe 00003180
F:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00001F58
F:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000FB4

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:


https://imgur.com/zoiu3eE

[Cyphi]

Game settings
https://imgur.com/a/iIV5OXJ