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  1. #1
    Player
    magicmangoes's Avatar
    Join Date
    Jul 2024
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    3
    Character
    Sayaka Kobayashi
    World
    Sophia
    Main Class
    Culinarian Lv 100

    Gongcha collab code useable crossregion?

    Hi guys,
    Doing a forum post as the answer I got from submitting a ticket was very vague.

    I live in Australia with an NA account and am wondering if the gongcha collab code may be redeemed on the NA account with a code purchased from an Australian store?

    Usually codes are not redeemable cross region but given the collab is international I am huffing hopium that it will work.
    (1)

  2. #2
    Player
    Lite_Nite's Avatar
    Join Date
    Mar 2019
    Location
    Ul'dah
    Posts
    2
    Character
    Lite Knight
    World
    Tonberry
    Main Class
    Blue Mage Lv 80
    I also want to know the answer to this
    (0)

  3. #3
    Player
    Kaldaka's Avatar
    Join Date
    Jul 2011
    Posts
    205
    Character
    Lutie Reingarde
    World
    Coeurl
    Main Class
    Conjurer Lv 90
    Your best bet would be to email SE store for your accounts region and discuss the problem with them as if you have/get a code they are likely your best source of help to amend the issue.

    However, as it is an EU event, I'm guessing here, no.
    They region locked the Mnt Zu and Black Fat Chocobo to NA only, they could at least have the decency to let us have our piggy to ourselves.
    (0)

  4. #4
    Player
    magicmangoes's Avatar
    Join Date
    Jul 2024
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    3
    Character
    Sayaka Kobayashi
    World
    Sophia
    Main Class
    Culinarian Lv 100
    The thing is it seems more similar to the chokorpurr twitch collab, the gong cha collab is not strictly an EU event and is available in NA/EU/JP. Given that it is the second international collab. gives me hope that it does work cross region as the codes could be generic.

    I did try contacting NA support through a ticket as I mentioned in original post, but even they did not know the answer....

    "We have received and reviewed the request for assistance regarding Gong Cha collaboration, I'm here to check on that for you.

    That information has not yet been announced or we are not able to comment at this time."

    I have tried contacting them again now that the event has actually been opened and hopefully get a solid answer this time.
    (0)

  5. #5
    Player
    weebtext's Avatar
    Join Date
    Jul 2021
    Posts
    439
    Character
    Teki Suto
    World
    Siren
    Main Class
    Pictomancer Lv 100
    Yeah, they're not region locked. I sent a code to a friend and it worked.
    (3)

  6. #6
    Player
    Jojoya's Avatar
    Join Date
    Feb 2018
    Posts
    9,088
    Character
    Jojoya Joya
    World
    Coeurl
    Main Class
    Bard Lv 100
    Considering this promotion appears to be run by SE and they put no mention of region locks into the promotion page, I would think you're fine.
    (0)

  7. #7
    Player
    KenjinAsakura's Avatar
    Join Date
    Apr 2021
    Posts
    2
    Character
    Kurumi Asakura
    World
    Louisoix
    Main Class
    Fisher Lv 80
    So you had an NA code for an EU friend or (EU-NA?) @weebtext
    (0)

  8. 07-19-2024 05:13 PM
    Reason
    nvm, I am not sure about Australia

  9. #8
    Player
    cutestfox's Avatar
    Join Date
    Apr 2024
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    188
    Character
    Cutest Foxx
    World
    Seraph
    Main Class
    Conjurer Lv 51
    Quote Originally Posted by magicmangoes View Post
    Hi guys,
    Doing a forum post as the answer I got from submitting a ticket was very vague.

    I live in Australia with an NA account and am wondering if the gongcha collab code may be redeemed on the NA account with a code purchased from an Australian store?

    Usually codes are not redeemable cross region but given the collab is international I am huffing hopium that it will work.
    I gave an aussie code to my NA mate and they got the mount no problem
    (0)

  10. #9
    Player
    magicmangoes's Avatar
    Join Date
    Jul 2024
    Posts
    3
    Character
    Sayaka Kobayashi
    World
    Sophia
    Main Class
    Culinarian Lv 100
    Thanks guys! I was able to successfully to use the code I bought here, the customer support said a generic "item codes are not useable cross-region" response, I'm glad I posted here.
    (0)

  11. #10
    Player
    djc's Avatar
    Join Date
    Jul 2024
    Posts
    8
    Character
    Flynn Gatwick
    World
    Kujata
    Main Class
    Black Mage Lv 31
    We had several Gong Cha's out in our area that were handing out three codes per three drinks. Those of us who had spares handed them to our EU friends, no dramas.
    (0)