I know there have been several threads like this but would like to still offer my PoV in a long post
I've put 89 hours into the msq alone and finished it with 2 jobs at 100 and other at 95 + the hours I put into doing EX2, lvling SGE and farming tomes and fates. In general, I really liked the expansion, I think the change of pacing in the story was pretty much needed considering we need to build the world and the lore for at least 10 years more. Still, I do think the expansion has several quest design issues: if you don't force yourself to do side content and take your time, as I did because I play RPGs that way, the MSQ is extremely boring to play: you go from point A to point B and finish that loop with a cutscene (either voiced or not that's RNG and part of the fun), then repeat. Outside of dungeons, trials and some instanced duty (I think we have 4 in total) we don't have any kind of gameplay and fights outside it unless the player decides to do fates or just kill mobs in the overworld (that don't offer anything more than just clicking some buttons since they die fast). This is a terrible pacing considering the story right now needs to take its time to develop itself.
Expanding more on the idea of quests design: besides being repetitive, important lore and information are always in the form of cutscene or interactable dialogue (dialogues that you get by interacting with NPCs to proceed with the quest or finish it). Newest and not that newest RPGs tend to spread its character development and lore in several forms: not only cutscenes and forced dialogue interactions but also in the form of dialogues that you get while you move from one quest point to another, while travelling with NPCs. Games like NieR, FF7 Remake and Rebirth and even FFXV do this and works extremely well... Ok, you don't want people to miss it, still you have the resources: put voiced dialogues while NPCs accompany you, use the portrait dialogues more that catch the player attention more easily, ABUSE the instanced duties, the sections when we travel in mount with another NPC (like the one with Erenville in Shaaloani). Following an NPC is not fun, make NPCs follow us while they tell this important lore in form of voiced (or not) dialogue. The company released 3 mainline FF since 2020 that are all GOTY contenders and they do all this and more, even XVI that has some similar issues it hides it very well thanks to its combat, having forced combats (something that XIV barely does outside trials and dungeons) and having a fast way to roam around its world (something that we will discuss later). Please, update and renew the way you tell your stories because, even as good as ShB and EW story were, these issues are not only from Dawntrail but XIV in general. You have the resources.
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