I like the Trust system. The OP's initial post is why I use the trust system. I can learn the dungeon mechanics and watch the cut scenes without 3 toxic people judging me for it. Want to do a dungeon with me? Befriend me and let's form a party. I don't PUG if I don't have to. Toxic people just aren't worth it. I can learn the dungeons and make it through them with NPCs just fine.