Game Crashing - DX11

[Taijitu]

FF14 was working just fine until the Expansion, once the Expansion hit then I would get DX11 error when hitting launch to play.

After a few days it just miraculously worked and I was able to play for the rest of the week. Played the game Saturday morning before the patch on July 6th. After the patch once again I got the DX11 error when launching the game.

This error would go to a Windows black screen and then pop up with a window (not in English), but would have the following listed:

ffxiv_dx11.exe+3F89CD
ffxiv_dx11.exe+3FB644
ffxiv_dx11.exe+9F9A0
ffxiv_dx11.exe+597E5
ffxiv_dx11.exe+1B25FD6
KERNEL32.dll+1257D
ntdll.dll+5AF28

I have uninstalled and reinstalled multiple times, even to a different drive once, and another to the C Drive.

I have reset settings via the launcher.

I have updated my graphics drivers.

I have updated my chipset drivers.

I disabled all overlays.

I stopped everything except the game and necessary items to keep Windows running.

I unplugged my wireless headset, read that this was an issue for another brand, and crossed my fingers.

I reduced the cores available from 64 to 16.

I have done many other things and hours so far into getting this fixed. I have contacted support and going back and forth about 3 times with generic solutions and even once them stating it is the ISP. They did state to post in the forums (bug) so the development team my review. Another thing that they stated was to switch back to DX9, which the launcher does not have anymore since earlier this year, nor can I force within Steam (have a steam version).

Can anyone assist? below is the info from the launcher after the machine was rebooted once.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument D:\OneDrive\Documents
FINAL FANTASY XIV Online G:\Steam\steamapps\common\FINAL FANTASY XIV Online
Immerse Gamepack FINAL FANTASY XIV Edition version 2.2.0.0 C:\Program Files\Embody\Immerse Gamepack FINAL FANTASY XIV Edition\
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Enterprise 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU AMD Ryzen Threadripper 2990WX 32-Core Processor (64 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 64 SYSTEM_CORE_PHYSICS 32
SYSTEM_BIOS 1602
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 65408.520MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 69504.520MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 231.982GB SYSTEM_FREEDISC_SPACE 122.981GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1861.963GB SYSTEM_FREEDISC_SPACE 1110.176GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 14901.943GB SYSTEM_FREEDISC_SPACE 1668.987GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 13749.982GB SYSTEM_FREEDISC_SPACE 11796.048GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 7900 XTX
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x744C)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 24512.852 MB
SYSTEM_GRAPHICS_SHARED_VRAM 32704.260 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (240Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0404579.inf_amd64_89599f81cb58902d\B404520\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0404579.inf_amd64_89599f81cb58902d\B404520\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0404579.inf_amd64_89599f81cb58902d\B404520\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0404579.inf_amd64_89599f81cb58902d\B404520\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.11021.1011
SYSTEM_GRAPHICS_DRIVER_DATE 6/19/2024 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (2- Rift S)
SYSTEM_SOUND_DEVICE_ID {129E442B-C405-46AD-AFBA-A7051978B903}
SYSTEM_SOUND_DEVICE_NAME OCULUSUD.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.10
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/24/2019 20:00:00
SYSTEM_SOUND Headphones (Oculus Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {B9CF7C6E-0D0C-49C0-BC88-B045E3E13335}
SYSTEM_SOUND_DEVICE_NAME oculusvad.sys
SYSTEM_SOUND_DRIVER_VERSION 13.3.46.740
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/10/2021 20:00:00
SYSTEM_SOUND Headset Earphone (CORSAIR HS80 MAX WIRELESS Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {E7609685-01ED-4756-8208-EF3CCC979A76}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 2.3.67.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/6/2024 20:00:00
SYSTEM_SOUND Speakers (Sound Blaster GC7)
SYSTEM_SOUND_DEVICE_ID {32E93019-BC63-4A91-B6D2-885D371D4645}
SYSTEM_SOUND_DEVICE_NAME usbaudio2.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22621.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/5/2022 20:00:00
SYSTEM_SOUND Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {92460D63-953C-4961-A36B-C0B724949A7C}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION 8.33.15.17
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/27/2017 20:00:00
SYSTEM_SOUND Speakers (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {396BE40D-F9A6-402D-B44F-8509211C9951}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION 17.56.13.764
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/19/2017 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F462DEE0-4778-11EB-8001444553540000}
SYSTEM_INPUT_NAME Rift S Controller Data
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E0CD15A0-0564-11EF-8001444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 MAX WIRELESS Gaming Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C730DD90-056C-11EF-8001444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 MAX WIRELESS Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F4632D00-4778-11EB-8002444553540000}
SYSTEM_INPUT_NAME Rift S System State
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D297BEB0-10C3-11EC-8001444553540000}
SYSTEM_INPUT_NAME CORSAIR GLAIVE RGB PRO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0EB909E0-11E7-11EF-8001444553540000}
SYSTEM_INPUT_NAME CORSAIR SLIPSTREAM WIRELESS USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E0CD63C0-0564-11EF-8002444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 MAX WIRELESS Gaming Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C7312BB0-056C-11EF-8002444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 MAX WIRELESS Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D2980CD0-10C3-11EC-8002444553540000}
SYSTEM_INPUT_NAME CORSAIR GLAIVE RGB PRO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EC401BC0-30CF-11EB-8005444553540000}
SYSTEM_INPUT_NAME Commander PRO
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D2980CD0-10C3-11EC-8003444553540000}
SYSTEM_INPUT_NAME CORSAIR GLAIVE RGB PRO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {52E56660-6918-11EC-8001444553540000}
SYSTEM_INPUT_NAME Sound Blaster GC7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E0CDB1E0-0564-11EF-8003444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 MAX WIRELESS Gaming Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EC4042D0-30CF-11EB-8007444553540000}
SYSTEM_INPUT_NAME Commander PRO
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E0CDD8F0-0564-11EF-8004444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 MAX WIRELESS Gaming Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42D70270-072B-11EF-8005444553540000}
SYSTEM_INPUT_NAME Corsair ST100 LED Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D2985AF0-10C3-11EC-8004444553540000}
SYSTEM_INPUT_NAME CORSAIR GLAIVE RGB PRO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F4637B20-4778-11EB-8003444553540000}
SYSTEM_INPUT_NAME Rift S Tracking Data
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0EB97F10-11E7-11EF-8002444553540000}
SYSTEM_INPUT_NAME CORSAIR SLIPSTREAM WIRELESS USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4323E9F0-072B-11EF-8006444553540000}
SYSTEM_INPUT_NAME Corsair ST100 Headset Output
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0EB9A620-11E7-11EF-8003444553540000}
SYSTEM_INPUT_NAME CORSAIR SLIPSTREAM WIRELESS USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0EBA1B50-11E7-11EF-8004444553540000}
SYSTEM_INPUT_NAME CORSAIR SLIPSTREAM WIRELESS USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EC40DF10-30CF-11EB-800B444553540000}
SYSTEM_INPUT_NAME Commander PRO
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C73179D0-056C-11EF-8003444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 MAX WIRELESS Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EC412D30-30CF-11EB-800C444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {23796AE0-7862-11EB-8001444553540000}
SYSTEM_INPUT_NAME Corsair Gaming MM800 RGB POLARIS
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EC41C970-30CF-11EB-8011444553540000}
SYSTEM_INPUT_NAME AURA Custom Human interface
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E0CE2710-0564-11EF-8005444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 MAX WIRELESS Gaming Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C731C7F0-056C-11EF-8004444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 MAX WIRELESS Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Settings
Settings
Windows Input Experience


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\ASUS\ArmouryDevice\asus_framework.exe 00002940
C:\Program Files (x86)\Battle.net\Battle.net.exe 00001740
C:\Program Files (x86)\Creative\Creative App\Creative.App.exe 00008EE4
C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicWebHelper.exe 00005D24
C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe 00006E84
C:\Program Files (x86)\GOG Galaxy\GOG Galaxy Notifications Renderer.exe 00008944
C:\Program Files (x86)\GOG Galaxy\GalaxyClient Helper.exe 00008B60
C:\Program Files (x86)\GOG Galaxy\GalaxyClient.exe 00007A34
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\126.0.2592.87\msedgewebview2.exe 00009960
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00005084
C:\Program Files (x86)\NCSOFT\Purple\purple-box\PurpleBox.exe 00005A30
C:\Program Files (x86)\Steam\GameOverlayUI.exe 000074C8
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 0000AE18
C:\Program Files (x86)\Steam\steam.exe 00004CD0
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\UplayWebCore.exe 00001190
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\upc.exe 00008D3C
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 000077F8
C:\Program Files\AMD\CNext\CNext\cncmd.exe 000079F4
C:\Program Files\ASUS\AacAmbientHal\AacAmbientLighting.exe 0000496C
C:\Program Files\Corsair\Corsair iCUE5 Software\crashpad_handler.exe 00001808
C:\Program Files\Corsair\Corsair iCUE5 Software\iCUE.exe 00005A7C
C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EACefSubProcess.exe 000090AC
C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe 00008424
C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe 00008464
C:\Program Files\Microsoft OneDrive\24.116.0609.0005\FileCoAuth.exe 0000A638
C:\Program Files\Microsoft OneDrive\24.116.0609.0005\Microsoft.SharePoint.exe 00007870
C:\Program Files\Microsoft OneDrive\OneDrive.exe 0000652C
C:\Program Files\Oculus\Support\oculus-runtime\OVRServer_x64.exe 00002B58
C:\Program Files\Riot Vanguard\vgtray.exe 00005848
C:\Program Files\WindowsApps\Microsoft.GamingApp_2407.1000.38.0_x64__8wekyb3d8bbwe\XboxPcAppFT.exe 00008F3C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24061.93.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00000D2C
C:\Program Files\WindowsApps\MicrosoftTeams_24151.2106.2956.9158_x64__8wekyb3d8bbwe\msteams.exe 0000520C
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_524.13200.30.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 000038F4
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_524.13200.30.0_x64__cw5n1h2txyewy\Dashboard\widgetservice.exe 00003E34
C:\ProgramData\Battle.net\Agent\Agent.8784\Agent.exe 000032A0
C:\ProgramData\GOG.com\Galaxy\redists\GalaxyCommunication.exe 00008210
C:\Users\matth\AppData\Local\Playnite\CefSharp.BrowserSubprocess.exe 00004CC4
C:\Users\matth\AppData\Local\Playnite\Playnite.DesktopApp.exe 000087BC
C:\WINDOWS\Explorer.EXE 000032E8
C:\WINDOWS\System32\LocationNotificationWindows.exe 00001194
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00003B74
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00003B5C
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00003FC4
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000AD4
C:\WINDOWS\system32\ApplicationFrameHost.exe 00005EF8
C:\WINDOWS\system32\DllHost.exe 000065EC
C:\WINDOWS\system32\Windows.Media.BackgroundPlayback.exe 00004068
C:\WINDOWS\system32\conhost.exe 0000445C
C:\WINDOWS\system32\sihost.exe 00002FA4
C:\WINDOWS\system32\svchost.exe 0000B4F8
C:\WINDOWS\system32\taskhostw.exe 00002C84
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003434
C:\Windows\System32\RuntimeBroker.exe 00000354
C:\Windows\System32\SecurityHealthSystray.exe 00000AC8
C:\Windows\System32\oobe\UserOOBEBroker.exe 00000C10
E:\Riot Games\Riot Client\RiotClientCrashHandler.exe 0000746C
E:\Riot Games\Riot Client\RiotClientServices.exe 00007570
E:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher64.exe 00009C88
E:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 0000A334

[RhoddODduw]

I think this is an issue with the latest AMD drivers and the newest patch. I was getting the exact same but on a 5700xt.
I installed the 22Q Pro drivers instead and have been able to play since without issue.

[Taijitu]

Thanks for the reply, but I was able to fix the issue.

I would start the launcher via Steam, login, then stop Steam, tell it not to close the launcher, and finally log in.

After doing this I can start Steam and launch FF14 without closing Steam.

I hope this helps someone.

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We are glad to hear that you are you are no longer experiencing this issue. If you have any more questions or concerns, please make a new thread in the technical support forums.

This thread will be moved to "Closed Concerns”. Thank you once more for visiting the Final Fantasy XIV Technical Support Forums!