Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience that has occurred when playing Final Fantasy XIV. As you have implied, the Early Access period to FINAL FANTASY XIV: Dawntrail has ended. In order to continue accessing Dawntrail content, please register the full expansion registration code.

Unfortunately, the issue you are describing is something we are not able to assist with in the Technical Support Forums. If you or your sister did not receive this second registration code, please contact the appropriate support team of the retailer you had placed the order with. If you or your sister had placed the order through the SQUARE ENIX Online Store, you may contact the support team here:
https://support.square-enix-games.co...language=en_US

This thread will be moved to ‘Separate Support Required’, thank you once again for visiting the Final Fantasy XIV Technical Support Forums!