Results 1 to 2 of 2

Hybrid View

  1. #1
    Player
    Cheebz's Avatar
    Join Date
    Jul 2024
    Posts
    1
    Character
    Ozma Reiner
    World
    Leviathan
    Main Class
    Dragoon Lv 97

    Game closes immediately after loading screen

    Hey, I need some help with a problem. I have been having a issue with the game since the Dawntrail Early access patch to this ongoing day with the game the moment i log into FFXIV I have 2 things happen to me: (The first) I get into the game fine for 2 to 15 min give or take less then the game Crashes, closes out No error code or anything. (Or the 2nd part which has been mainly the common thing that i am encountering) Being after i get past character select screen, the wait que, to the loading screen just as i am about to enter the game the game will crash and close out immediately after No error codes, nothing to give me a idea of what is the issue. I have checked that everything is updated with graphics drivers/ cards all with my PC, Re verified files multiple times, and Uninstalled and re installed the game to make sure it had a clean install multiple times as well (Still uninstalling and such now.) I have no clue what could the issue be, at least on my end? but i did Open a support ticket and am waiting to hear from someone from SE so it could be on their record if its something with them? (Don't know if is or not) but aside from that, i kind went through every option i could possibly do to try to fix it and hit a metaphorical brick wall. I want to know if anyone else is having issues like this and if they had solutions that worked thanks! (Note: It was working 100% fine before the Dawntrail 7.0 Early access patch)
    (0)
    Last edited by Cheebz; 07-08-2024 at 07:25 AM.

  2. #2
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

    How often does the issue occur?

    Are you running any additional programs alongside Final Fantasy XIV?
    Does the issue occur with one character or multiple characters?
    When the crash happens, is the PC over heating at all?
    Were any update or changes made to the PC around the time of the crash?
    Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?

    All steps taken to resolve the issue:

    Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (0)

Tags for this Thread