When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 7/6/2024 5:56pm Mountain time
Frequency: Always
World name: Seraph

Class/Level: Paladin 100
Party or solo: Solo
In-game time: 3Pm
Area and coordinates: Everywhere
Steps:
1. Have LOD on.
2. Zoom out all the way or enter certain cutscenes, where it will display the low detail model no matter what
3. See Screenshots

Zoomed out all the way



Zoomed in (close enough to not activate LOD)



-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-10700KF CPU @ 3.80GHz (16 CPUs), ~3.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS G15CK.1003
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 65448.332MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 75176.332MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 935.219GB SYSTEM_FREEDISC_SPACE 139.792GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 813.895GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2060 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8006.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 32724.166 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvaki.inf_amd64_55f0af456dd092fc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaki.inf_amd64_55f0af456dd092fc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaki.inf_amd64_55f0af456dd092fc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaki.inf_amd64_55f0af456dd092fc\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.5612
SYSTEM_GRAPHICS_DRIVER_DATE 6/24/2024 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND BenQ LCD (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {DE20DB64-295E-4013-9100-7ADDE5FD7ED6}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.4.0.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/17/2024 18:00:00
SYSTEM_SOUND CABLE Input (VB-Audio Virtual Cable)
SYSTEM_SOUND_DEVICE_ID {0DF3EA2F-CE7F-462F-A47D-E1F67687EB2F}
SYSTEM_SOUND_DEVICE_NAME vbaudio_cable64_win7.sys
SYSTEM_SOUND_DRIVER_VERSION 1.0.3.5
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/1/2014 18:00:00
SYSTEM_SOUND Headphones (Arctis Nova Pro Wireless)
SYSTEM_SOUND_DEVICE_ID {F37D9B0D-19A3-401A-936F-3C42D8C4098F}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.4355
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2024 18:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {6A8FE3B2-ECDA-4D3F-8033-E7FCC5DA2DAC}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8931.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/8/2020 18:00:00
SYSTEM_SOUND SteelSeries Sonar - Aux (SteelSeries Sonar Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {C1771330-51E6-40D1-B32E-5273EEC08799}
SYSTEM_SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SYSTEM_SOUND_DRIVER_VERSION 5.54.34.69
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/13/2023 18:00:00
SYSTEM_SOUND SteelSeries Sonar - Chat (SteelSeries Sonar Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {791A8513-0942-4965-B9CC-2248004ECB3D}
SYSTEM_SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SYSTEM_SOUND_DRIVER_VERSION 5.54.34.69
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/13/2023 18:00:00
SYSTEM_SOUND SteelSeries Sonar - Gaming (SteelSeries Sonar Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {28ADF81B-3AC7-4C90-AA7A-D5AD80013722}
SYSTEM_SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SYSTEM_SOUND_DRIVER_VERSION 5.54.34.69
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/13/2023 18:00:00
SYSTEM_SOUND SteelSeries Sonar - Media (SteelSeries Sonar Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {6F840C1C-A51E-4CFB-8704-0C920B20F07C}
SYSTEM_SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SYSTEM_SOUND_DRIVER_VERSION 5.54.34.69
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/13/2023 18:00:00
SYSTEM_SOUND SteelSeries Sonar - Microphone (SteelSeries Sonar Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {95289521-C36C-4FAC-8036-5B6732FE852E}
SYSTEM_SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SYSTEM_SOUND_DRIVER_VERSION 5.54.34.69
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/13/2023 18:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8059F810-9E0F-11EB-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5BBB2A50-9668-11EB-8003444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {52FC67C0-C494-11EC-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {52FC8ED0-C494-11EC-8002444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {52FCB5E0-C494-11EC-8003444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5F809930-C494-11EC-8004444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5FCD59A0-C494-11EC-8005444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DEB2F530-A59E-11EE-8001444553540000}
SYSTEM_INPUT_NAME Arctis Nova Pro Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DEB34350-A59E-11EE-8002444553540000}
SYSTEM_INPUT_NAME Arctis Nova Pro Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DEB34350-A59E-11EE-8003444553540000}
SYSTEM_INPUT_NAME Arctis Nova Pro Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0