Fatal DirectX Error 11000002

[Inguk]

Game now crashes on title screen. Was working fine during early access until now. Previously, I thought it was due to overclocking, but that did not resolve the issue. Did a clean reinstall on the game twice and didn't do anything. Can't even adjust settings from title screen since it crashes within 10-15 seconds.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\bpasc\OneDrive\Documents
FINAL FANTASY XIV Online
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU 12th Gen Intel(R) Core(TM) i5-12600KF (16 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 10
SYSTEM_BIOS 4.02
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16208.371MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 30032.371MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.291GB SYSTEM_FREEDISC_SPACE 1058.471GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8018.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8104.186 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.5612
SYSTEM_GRAPHICS_DRIVER_DATE 6/24/2024 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8018.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8104.186 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.5612
SYSTEM_GRAPHICS_DRIVER_DATE 6/24/2024 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND G24F 2 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {63476E52-2C6E-4934-BF40-60AB264D8C6B}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.4.0.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/17/2024 19:00:00
SYSTEM_SOUND G24F 2 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {BAD527FB-7F04-4B5C-B2E5-A570EA21FE64}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.4.0.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/17/2024 19:00:00
SYSTEM_SOUND Line (Voicemod Virtual Audio Device (WDM))
SYSTEM_SOUND_DEVICE_ID {C4E81DE9-5FCC-419F-86A9-37386921DE69}
SYSTEM_SOUND_DEVICE_NAME mvvad.sys
SYSTEM_SOUND_DRIVER_VERSION 2022.6.1.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/31/2022 19:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {AF7D4381-0184-467E-8939-3C64212C6809}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9231.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/30/2021 19:00:00
SYSTEM_SOUND Speakers (HyperX Quadcast)
SYSTEM_SOUND_DEVICE_ID {0E580FEF-4493-4685-952C-C691B9C0E355}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22621.3672
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/20/2024 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {59CE63B0-86EE-11ED-8001444553540000}
SYSTEM_INPUT_NAME HyperX Quadcast
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {59CEB1D0-86EE-11ED-8002444553540000}
SYSTEM_INPUT_NAME HyperX Quadcast
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A346FC40-78B7-11ED-8001444553540000}
SYSTEM_INPUT_NAME CORSAIR K55 RGB PRO Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A3479880-78B7-11ED-8002444553540000}
SYSTEM_INPUT_NAME CORSAIR K55 RGB PRO Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A347BF90-78B7-11ED-8003444553540000}
SYSTEM_INPUT_NAME CORSAIR K55 RGB PRO Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C3B34970-7943-11ED-8001444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B06F65C0-782F-11ED-8005444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B0705020-782F-11ED-8007444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B070C550-782F-11ED-8008444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B071AFB0-782F-11ED-800A444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Steam
MSI Afterburner
Settings
Settings
Windows Input Experience




-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

MSI Afterburner 4.6.5 Beta 2
Battle.net
Google Chrome
Wuthering Waves
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Nexon Launcher
OBS Studio
Overwatch
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Epic Online Services
Epic Games Launcher
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.38.33135
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
Launcher Prerequisites (x64)
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.38.33135
The Sims™ 4
Futuremark SystemInfo
EA app
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.38.33135
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.38.33135
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Intel(R) Chipset Device Software
Chrome Remote Desktop Host
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Vortex
7-Zip 22.01 (x64)
ShareX
CPUID HWMonitor 1.48
Oculus
My Time at Sandrock
Project Zomboid
Baldur's Gate 3
Monaco
Coral Island
The Great Ace Attorney Chronicles
The Sims™ 4
Lethal Company
Bronzebeard's Tavern
SteamVR
7 Days to Die
Tabletop Simulator
Content Warning
FINAL FANTASY XIV Online
Granblue Fantasy: Relink
Vulkan Run Time Libraries 1.0.65.1
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.38.33135
Intel(R) Management Engine Components
Killer Performance Driver Suite UWD
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Intel(R) Chipset Device Software
Intel(R) ME WMI Provider
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft .NET Host FX Resolver - 6.0.11 (x64)
Intel(R) Management Engine Driver
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
CORSAIR iCUE 4 Software
Voicemod
Microsoft .NET Core Host FX Resolver - 3.1.8 (x64)
Microsoft .NET Core Runtime - 3.1.8 (x64)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.38.33135
NVIDIA Graphics Driver 556.12
NVIDIA GeForce Experience 3.28.0.417
NVIDIA Optimus Update 39.5.0.0
NVIDIA PhysX System Software 9.23.1019
NVIDIA Update 39.5.0.0
NVIDIA FrameView SDK 1.3.8513.32290073
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.4.0.1
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.28.0.417
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.65.0.3
Dynamic Application Loader Host Interface Service
Microsoft .NET Host - 6.0.11 (x64)
EA app
Microsoft .NET Runtime - 6.0.11 (x64)
Microsoft Update Health Tools
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft .NET Core Host - 3.1.8 (x64)
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
Epic Games Launcher Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Microsoft\EdgeWebView\Application\126.0.2592.87\msedgewebview2.exe 00000904
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00002A8C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001864
C:\Program Files (x86)\Steam\Steam.exe 000047EC
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003C54
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher64.exe 00001F64
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00001244
C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe 000037BC
C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUEDevicePluginHost.exe 00004064
C:\Program Files\Google\Chrome\Application\chrome.exe 00003F10
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000017E8
C:\Program Files\Oculus\Support\oculus-runtime\OVRServer_x64.exe 00002100
C:\Program Files\ShareX\ShareX.exe 0000458C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24061.93.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00001D7C
C:\Program Files\WindowsApps\MicrosoftTeams_24151.2105.2943.2101_x64__8wekyb3d8bbwe\msteams.exe 000007AC
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_524.13200.30.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 000029E0
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_524.13200.30.0_x64__cw5n1h2txyewy\Dashboard\widgetservice.exe 00002C18
C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.241.434.0_x64__zpdnekdrzrea0\Spotify.exe 00004464
C:\Users\bpasc\AppData\Local\Discord\app-1.0.9152\Discord.exe 00003FA4
C:\Users\bpasc\AppData\Local\Microsoft\OneDrive\24.116.0609.0005\Microsoft.SharePoint.exe 0000300C
C:\Windows\Explorer.EXE 0000216C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00002FF8
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_e879bbabfd265223\RtkAudUService64.exe 00003590
C:\Windows\System32\RuntimeBroker.exe 0000165C
C:\Windows\System32\SecurityHealthSystray.exe 00001F24
C:\Windows\System32\oobe\UserOOBEBroker.exe 0000331C
C:\Windows\System32\smartscreen.exe 000004B4
C:\Windows\System32\svchost.exe 0000069C
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000029A0
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00002968
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00003E10
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002158
C:\Windows\system32\ApplicationFrameHost.exe 000031B8
C:\Windows\system32\DllHost.exe 00002174
C:\Windows\system32\backgroundTaskHost.exe 000040A8
C:\Windows\system32\conhost.exe 00004074
C:\Windows\system32\sihost.exe 00001754
C:\Windows\system32\svchost.exe 000044A4
C:\Windows\system32\taskhostw.exe 000019C0

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Please try the following:
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable). After reviewing your system report, it appears that your GPU [NVIDIA GeForce RTX 3070] driver was last updated on [6/24/2024]. Please note at this time there should be a newer version available, please try updating the driver and trying again.

- It appears that you may be running OneDrive, please try disabling OneDrive to see if it helps with the issue.
- Please try lowering the resolution.
- Please try running the game as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive. (If Steam version, make sure both the game and Steam are installed on same drive)
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Verify installation files (Steam)
- Reinstall game (If steam version, try uninstalling and reinstalling both the game and Steam)

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!