Error 30002 after reactivating account.

[DoomCky]

>.> need them to look at thead more! and /midnight bumps!

[DoomCky]

Late nigth bumps! thanks to Ingame:

Tomoken Kishi: 30002 forums dude?
Doom Cky: ;o
Doom Cky: oh snap
Doom Cky: brb i need to bump them
Tomoken Kishi: lmao

[DoomCky]

Still no luck i take it ; ; all i can do is bump this fro you guys.

[Rikester]

Bump, wishing I could waste a Saturday playing.

[Rikester]

Greetings everyone,

We understand the frustration you’re all feeling regarding this error and being unable to log into a specific character. Unfortunately, we aren’t able to assist with this issue any further via the forums as it requires specific account-related details that we need to collect and provide to the development team.

We need you to please contact the Square Enix Support Center via support.na.square-enix.com and there you’ll be able to submit either a chat request or call our representatives for us to better assist you.

Thank you for your understanding and we deeply apologize for the frustration that this issue is causing you.

Stephen I called into the phone support line and talked to Justin, he said that on their end my account and character look correct and that my issue needs to be forwarded to the engineering department (or dev, difficult to tell with the backpedaling). He also said that my error code may imply that my character may not be able to login because my character might not have been moved to the new server or is in an area that no longer exists.

My information that Justin wanted me to convey for accurate forwarding:

Character Name: Rike Ster
Server: Durandal, formerly Rabanastre (account was not active during merger)
Issue: Unable to log in with Rike Ster but able to with a character (Ret Sekir) I created for testing. Tested with multiple computers, ISP's and locations all with the same error.
Error Code(s):
An error has occurred on the game server.
(30002)1343761480,4406262,5
(30002)1343766138,4406262,5
(30002)1343766227,4406262,5
(30002)1343766288,4406262,5
(30002)1343766358,4406262,5
These were over a few minute period, the "4406262,5" have been consistent for 3 weeks, while the numbers before it just keep climbing.

Justin also said that my ticket numbers are useless to Stephen and whoever he forwards this to, but it can't hurt to pack the information on. Ticket #1687200 and confirmation, dev or bug report #101848463; I have no idea at this point, "getting the run around" has been given a whole new meaning. Reposting as my bump to better help getting read.

[DoomCky]

XD good that you keep bumping with that info. Maybe they will look here some tiem and reply with stuff...

[Rikester]

Evening bumpage.

[DoomCky]

After Darnus bump! >.> this fight is fun.

[DoomCky]

Afternoon bump!

[DoomCky]

midnight bump!