Quote Originally Posted by DoomCky View Post
BUMPS! wonder if Stephen will reply to our threads again
you guys should be calling them

Quote Originally Posted by SE_Stephen View Post
Greetings everyone,

We understand the frustration you’re all feeling regarding this error and being unable to log into a specific character. Unfortunately, we aren’t able to assist with this issue any further via the forums as it requires specific account-related details that we need to collect and provide to the development team.

We need you to please contact the Square Enix Support Center via support.na.square-enix.com and there you’ll be able to submit either a chat request or call our representatives for us to better assist you.

Thank you for your understanding and we deeply apologize for the frustration that this issue is causing you.

Call in guys. coordinate calls if you can.