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  1. 08-06-2012 01:05 PM #1
    DoomCky
    Player
    DoomCky's Avatar
    Join Date
    Apr 2011
    Posts
    465
    Character
    Doom Cky
    World
    Hyperion
    Main Class
    Pugilist Lv 80
    BUMPS! wonder if Stephen will reply to our threads again
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  2. 08-07-2012 01:28 AM #2
    Onisake
    Player
    Onisake's Avatar
    Join Date
    Mar 2011
    Posts
    372
    Character
    Naomi Onisake
    World
    Sargatanas
    Main Class
    Marauder Lv 50
    Quote Originally Posted by DoomCky View Post
    BUMPS! wonder if Stephen will reply to our threads again
    you guys should be calling them

    Quote Originally Posted by SE_Stephen View Post
    Greetings everyone,

    We understand the frustration you’re all feeling regarding this error and being unable to log into a specific character. Unfortunately, we aren’t able to assist with this issue any further via the forums as it requires specific account-related details that we need to collect and provide to the development team.

    We need you to please contact the Square Enix Support Center via support.na.square-enix.com and there you’ll be able to submit either a chat request or call our representatives for us to better assist you.

    Thank you for your understanding and we deeply apologize for the frustration that this issue is causing you.

    Call in guys. coordinate calls if you can.
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