Log in, Press Play, Game crashes, no error

[Taos_Shimo]

Have now also checked the following as per email support;

-Microsoft Edge settings; Balanced as they directed.
-Did the same with Chrome as well, as it's the default browser and wanted just to be safe.
-Ran as administrator [have done this multiple times now, still doesn't fix it]
-re-checked to be sure that everything was where it should be. From my knowledge, everything is up to date that needs to be up to date.
-Re-checked system requirements; Again, everything seems to check out? So I just.. don't know? I've hit the Throw everything I can, and see what sticks option now

Finally got through a third re-install, and the patch that was supposed to fix these issues.
It didn't

Working on checking my ports next, as per the latest email. Which is something I wouldn't normally think about! Anyone have any decent free recommendations for port routing? I assume the link they gave me will have me paying after free trial is over.

Here's the info after reinstall and attempted log in after the newest update. Placed it in a spoiler, cause I dislike the clutter x.x

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\rwatk\Documents
FINAL FANTASY XIV ONLINE C:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS F.19
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8070.992MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 14819.969MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 916.935GB SYSTEM_FREEDISC_SPACE 576.324GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 13.345GB SYSTEM_FREEDISC_SPACE 1.610GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) HD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4035.496 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\ki130350.inf_amd64_696b7c6764071b63\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki130350.inf_amd64_696b7c6764071b63\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki130350.inf_amd64_696b7c6764071b63\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki130350.inf_amd64_696b7c6764071b63\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 24.20.0100.6344
SYSTEM_GRAPHICS_DRIVER_DATE 11/9/2018 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1050
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8054 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_4a725c9a083cb6dc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_4a725c9a083cb6dc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_4a725c9a083cb6dc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhm.inf_amd64_4a725c9a083cb6dc\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1278
SYSTEM_GRAPHICS_DRIVER_DATE 5/4/2022 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speaker/Headphone (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {99F80A6E-8BAD-4F0C-8315-7BD6656478E4}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8940.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/21/2020 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C875890-180B-11E8-8002444553540000}
SYSTEM_INPUT_NAME HP Wireless Button Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A1AC9E40-50D6-11EB-8002444553540000}
SYSTEM_INPUT_NAME HUION HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A1AC9E40-50D6-11EB-8004444553540000}
SYSTEM_INPUT_NAME HUION HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Event Viewer
FFXIVLauncher
Sticky Notes
Sticky Notes
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Dropbox
Google Chrome
HP JumpStart Apps
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
NCSOFT Game Launcher
Norton 360
Norton Security Scan
OpenAL
Steam
WinRAR 7.00 (32-bit)
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Dropbox Update Helper
HP CoolSense
Intel(R) Chipset Device Software
CLIP STUDIO PAINT 2.0.6
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Intel(R) Extreme Tuning Utility
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.38.33135
Intel(R) Trusted Connect Services Client
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
HP Audio Switch
HP ePrint SW
HP JumpStart Bridge
Intel XTU SDK
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.38.33135
CLIP STUDIO 2.0.6
HP System Event Utility
HP ePrint SW
Realtek Card Reader
HP Connection Optimizer
HP Recovery Manager
Intel(R) Dynamic Platform and Thermal Framework
Microsoft Visual C++ 2005 Redistributable
join.me
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Realtek Ethernet Controller Driver
HP Customer Experience Enhancements
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.38.33135
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
Microsoft Windows Desktop Runtime - 6.0.6 (x64)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.38.33135
Intel(R) Trusted Connect Service Client x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
HP ePrint SW
Minecraft Launcher
HP 3D DriveGuard
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Microsoft XNA Framework Redistributable 4.0 Refresh
HP Registration Service
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Microsoft VC++ redistributables repacked.
Realtek High Definition Audio Driver
HP JumpStart Launch
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Intel® PROSet/Wireless Software
Streamlabs OBS 0.20.2
BlueStacks App Player
HP Documentation
Lost Ark
Hammerwatch
Duck Game
Pummel Party
Synaptics Pointing Device Driver
Vulkan Run Time Libraries 1.0.54.1
Vulkan Run Time Libraries 1.0.54.1
Microsoft .NET Runtime - 6.0.6 (x64)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Microsoft .NET Host FX Resolver - 6.0.6 (x64)
HP ePrint SW
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.38.33135
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Update Health Tools
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Rapid Storage Technology
HP ePrint SW
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Energy Star
Intel(R) Rapid Storage Technology
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Huion Tablet v14.8.166.1482
Windows PC Health Check
Bonjour
HP ePrint SW
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Update for Windows 10 for x64-based Systems (KB5001716)
Intel(R) Management Engine Components
Intel(R) PRO/Wireless Driver
Intel(R) Chipset Device Software
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.38.33135
Microsoft Visual C++ 2005 Redistributable (x64)
OMEN Command Center
HP ePrint SW
NVIDIA Ansel
NVIDIA Control Panel 512.78
NVIDIA Graphics Driver 512.78
NVIDIA GeForce Experience 3.9.0.97
NVIDIA Optimus Update 28.0.0.0
NVIDIA PhysX System Software 9.17.0524
NVIDIA Update 28.0.0.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.37.4
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display MessageBus
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.9.0.97
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.90.1
Microsoft Windows Desktop Runtime - 6.0.6 (x64)
Intel(R) Trusted Connect Service Client x64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft VC++ redistributables repacked.
Intel(R) Management Engine Components
Intel(R) ME UninstallLegacy
Intel® PROSet/Wireless WiFi Software
Microsoft .NET Host - 6.0.6 (x64)
Intel(R) Extreme Tuning Utility


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Huion Tablet\Huion Tablet.exe 000049B8
C:\Huion Tablet\x64\TabletDriverCore.exe 00004F9C
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE 00002A24
C:\Program Files (x86)\HP\HP JumpStart Launch\HPJumpStartLaunch.exe 00002B74
C:\Program Files (x86)\HP\HP System Event\HPMSGSVC.exe 00001B04
C:\Program Files (x86)\HP\HPAudioSwitch\HPAudioSwitch.exe 00004194
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002A44
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002160
C:\Program Files\HP\OMEN Ally\HPOMENBG.exe 00005DB0
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvspcaps64.exe 00003E7C
C:\Program Files\Norton Security\{083AFC2B-351F-42E3-AD99-5F6F9313FF3D}\Engine\22.24.5.6\NortonSecurity.exe 00003CE0
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00003B44
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe 0000343C
C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_6.0.2.0_x64__8wekyb3d8bbwe\Microsoft.Notes.exe 00003448
C:\Program Files\WindowsApps\Microsoft.Office.Desktop_16051.17628.20144.0_x86__8wekyb3d8bbwe\Office16\SDXHelperBgt.exe 000063B4
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_7.124.5142.0_x64__8wekyb3d8bbwe\GameBar.exe 00002114
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_7.124.5142.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00002610
C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.241.434.0_x64__zpdnekdrzrea0\XboxGameBarSpotify.exe 000034DC
C:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 000034A4
C:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000032E0
C:\Users\rwatk\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002DA0
C:\WINDOWS\Explorer.EXE 000000D8
C:\WINDOWS\System32\DriverStore\FileRepository\ki130350.inf_amd64_696b7c6764071b63\igfxEM.exe 0000320C
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00005E8C
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000062C
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 000017E8
C:\WINDOWS\system32\ApplicationFrameHost.exe 000017C4
C:\WINDOWS\system32\DllHost.exe 00002174
C:\WINDOWS\system32\Windows.Media.BackgroundPlayback.exe 00001C90
C:\WINDOWS\system32\backgroundTaskHost.exe 0000487C
C:\WINDOWS\system32\conhost.exe 00005E1C
C:\WINDOWS\system32\ctfmon.exe 00002C20
C:\WINDOWS\system32\mmc.exe 0000592C
C:\WINDOWS\system32\sihost.exe 00001828
C:\WINDOWS\system32\svchost.exe 00003930
C:\WINDOWS\system32\taskhostw.exe 0000295C
C:\Windows\System32\CompPkgSrv.exe 00000CC4
C:\Windows\System32\RuntimeBroker.exe 000047C4
C:\Windows\System32\SecurityHealthSystray.exe 000019BC
C:\Windows\System32\oobe\UserOOBEBroker.exe 00005A68
C:\Windows\System32\smartscreen.exe 0000612C

[Larirawiel]

SYSTEM_CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz

SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050

Your system does not meet the minimum requirements. So do not expect, that it will work.



Cheers

[Taos_Shimo]

Your system does not meet the minimum requirements. So do not expect, that it will work.



Cheers

Unsure how???
Unless I am reading wrong, i should meet requirements.
https://na.finalfantasyxiv.com/system_requirements/

[Larirawiel]

Lol, yes you are right. I confused the minimum spec with recommend spec, sorry. xD But since you are using a laptop, your GPU could be still slower than the minimum spec.

But i see, that your GPU drivers are older.



Cheers