When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: Anytime
Frequency: Since Dawntrail launch
World name: n/a
Character name: n/a
Retainer name: n/a
NPC name: n/a
Monster name: n/a
Class/Level: n/a
Party or solo: n/a
In-game time: n/a
Area and coordinates: n/a
Housing: n/a
Steps:
1. Right click character name
2. Select "Send Tell"
3. Press "enter" or "return"
4. alternatively, click anywhere outside the text box or use a macro that is meant to post in chat; this will instead default to /say, /party or whatever else is your current setting

These steps would previously allow us to make chat function stick to that player specifically but it no longer does, even without them replying.


Connection Specs
- Type of internet connection/provider: n/a
- Modem maker/model number: n/a

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 7 7800X3D 8-Core Processor (16 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS F21
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 64661.809MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 73877.809MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.863GB SYSTEM_FREEDISC_SPACE 453.776GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 7900 XTX
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x744C)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 24511.660 MB
SYSTEM_GRAPHICS_SHARED_VRAM 32330.904 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (119Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0400893.inf_amd64_f1f0fd405b4eecb6\B399385\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0400893.inf_amd64_f1f0fd405b4eecb6\B399385\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0400893.inf_amd64_f1f0fd405b4eecb6\B399385\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0400893.inf_amd64_f1f0fd405b4eecb6\B399385\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.22044.0001
SYSTEM_GRAPHICS_DRIVER_DATE 1/1/2024 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English 3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon(TM) Graphics
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x164E)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 32816 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0400893.inf_amd64_f1f0fd405b4eecb6\B399385\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0400893.inf_amd64_f1f0fd405b4eecb6\B399385\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0400893.inf_amd64_f1f0fd405b4eecb6\B399385\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0400893.inf_amd64_f1f0fd405b4eecb6\B399385\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.22044.0001
SYSTEM_GRAPHICS_DRIVER_DATE 1/1/2024 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND 2 - Gigabyte M32U (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {1CAC486D-084E-4918-ABE7-D85E340C9262}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.30
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/26/2023 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {48E852D0-D2B6-11EE-8001444553540000}
SYSTEM_INPUT_NAME HP Smartcard Keyboard Hotkey
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {48E852D0-D2B6-11EE-8002444553540000}
SYSTEM_INPUT_NAME Razer Basilisk V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {48E879E0-D2B6-11EE-8003444553540000}
SYSTEM_INPUT_NAME Razer Basilisk V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {48E8A0F0-D2B6-11EE-8004444553540000}
SYSTEM_INPUT_NAME Razer Basilisk V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {48E8A0F0-D2B6-11EE-8005444553540000}
SYSTEM_INPUT_NAME Razer Basilisk V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {48E8A0F0-D2B6-11EE-8006444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {48E8C800-D2B6-11EE-8007444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {48E8C800-D2B6-11EE-8008444553540000}
SYSTEM_INPUT_NAME HP Smartcard Keyboard Hotkey
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread — Mozilla Firefox
FINAL FANTASY XIV
Settings
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

AMD Chipset Software
GBTECService
Smart Backup (x64)
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Patriot Viper M2 SSD RGB
ENE_EHD_M2_HAL
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.38.33130
AMD_Chipset_Drivers
FINAL FANTASY XIV ONLINE
AMD PPM Provisioning File Driver
VLIBillboardTest
AMD 3D V-Cache Performance Optimizer Driver
ENE_DRAM_RGB_AIO
WD P40 Game Drive
GBTECService
Realtek Ethernet Controller Driver
ENE_AIC_Marvell_HAL
Microsoft Windows Desktop Runtime - 8.0.4 (x64)
AMD I2C Driver
Verbatim_SureFireGaming_Product
Microsoft XNA Framework Redistributable 4.0 Refresh
AMD GPIO2 Driver
Realtek Audio Driver
AMD Software
AMD Ryzen Master
Windows Driver Package - libusb-win32 (libusb0) libusb-win32 devices (11/21/2017 1.2.6.0)
GBT_MB_Update
GBT_rgbMotherboard_UC 24.05.17.01
GBT_RGB_Sync_Control 24.05.14.01
GIGABYTE Control Center 24.05.22.01
GIGABYTE Performance Library
GIGABYTE Storage Library
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
AMD Ryzen Master
ENE_AIC_Marvell_HAL
ENE_DRAM_RGB_AIO
Microsoft Update Health Tools
ENE_External_Device_HAL
Microsoft .NET Host FX Resolver - 8.0.4 (x64)
Verbatim_SureFireGaming_Product
ENE_EHD_M2_HAL
Microsoft Windows Desktop Runtime - 8.0.4 (x64)
Update for Windows 10 for x64-based Systems (KB5001716)
Microsoft .NET Host - 8.0.4 (x64)
Patriot Viper M2 SSD RGB
ViGEm Bus Driver
ENE_MousePad_HAL
ENE Video Capture Box HAL
ENE_X_AIC_HAL
WD P40 Game Drive
Microsoft .NET Runtime - 8.0.4 (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Microsoft\EdgeWebView\Application\126.0.2592.81\msedgewebview2.exe 00002528
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00001684
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000F0C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 0000387C
C:\Program Files\Mozilla Firefox\firefox.exe 000032E0
C:\Windows\Explorer.EXE 00001A00
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00001C20
C:\Windows\System32\CompPkgSrv.exe 00001F18
C:\Windows\System32\RuntimeBroker.exe 00003EC8
C:\Windows\System32\oobe\UserOOBEBroker.exe 0000247C
C:\Windows\System32\smartscreen.exe 00003958
C:\Windows\System32\svchost.exe 00002C3C
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000017B4
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00001BA0
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001EC4
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 000027FC
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000277C
C:\Windows\system32\ApplicationFrameHost.exe 00002740
C:\Windows\system32\DllHost.exe 00000EA8
C:\Windows\system32\backgroundTaskHost.exe 000038D4
C:\Windows\system32\svchost.exe 00001E88
C:\Windows\system32\taskhostw.exe 00002C6C

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: n/a
Laptop Model Number: n/a

Gamepad Manufacturer: n/a
Gamepad Model Name: n/a
Gamepad Part Number: n/a

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: