Quote Originally Posted by SomeRandomHuman View Post
Could it have been handled better? Maybe, but I'm not a software engineer or skilled in any kind of server system upkeep, so I can't really say one way or the other.

What I can say is, is that it doesn't matter that it's the xbox platform that had this issue. The idea of a sudden 4-hour Maintenace to fix a critical issue would be the same if it was playstation or steam or even something on windows. It's less about them punishing everyone for a minority and more just a platform being unable to even access a product they have as much of a right to play as the rest. There was outcry for XIV to be on xbox for years which is why they took the time to make it happen.
It does matter though, you and the Xbox players might not like it but it's hard to find a worse time for downtime then they picked. That the update has to go through MS scrutiny means this was pushed to this time frame as well. Once you get in bed with MS you live by their rules. They now dictate when things can roll out, such as this. If 1% of the population is impacted it's absolutely different than if 60% is. To act like it's not is simply not business smart. Now I'm not stomping my feet complaining about being compensated or boycotting the game like some are, I will however push back on people that just accept bad business decisions. Simple acceptance is why companies don't make solid business decisions to start. Massive distance between "this shouldn't happen do better" and "compensate me or I'm boycotting".