Quote Originally Posted by SomeRandomHuman View Post
Product quality and Maintenace are 2 entirely separate issues. I'm all for providing feedback and holding game developers accountable.

Throwing a hissy fit and demanding compensation for what is a minor inconvenience for the sake of fixing game breaking issues isn't justifiable. My approach is direct and probably a little insensitive sure, but we could also just not have the game at all like the xbox players who had to suffer being unable to access a product they purchased just like everyone else.

It's not white knighting just because it's not all rainbows and sunshine. Everyone who's been around in XIV for a while knows that the dev team is pretty good about trying to make Maintenace as little of a disruption for as many folks as possible whenever they can.
Problems are problems, how they are handled is up for criticism always. This was handled poorly. As a company you don't tell the masses to step aside for the 1% (if that). That's bad business and to call them on it isn't wrong it's actually helpful. That they need four hours on a weekend to fix a problem people are saying has been an issue for going on two weeks now is also an issue. Part of that, I'm sure, if the fact they go in bed with Microsoft to start. Every update has a massive scrutiny it has to go through before MS will allow it. That causes delays that normally wouldn't be needed, to get in bed with MS and now have to cater to 1% of the player base that's locked behind them was a bad choice. Again, all problems, choices and decisions are worthy of criticism.