Absolutely 10000% this. FFXIV has had a long standing problem with catering to the absolute lowest common demoninator and not trusting the rest of the playerbase with interesting normal mode content as a result. I am so glad that they are finally moving in the right direction on this, and I really hope that CBU3 does not get the wrong impression from certain high-engagement posts on the EN forums about this. Most people in the replies of those posts are also absolutely on board with this direction and I think we really need to make our voices heard on this to make sure that Yoshida and co. get the message. There has been some discussion about adding something like a "very easy" mode for duty support dungeons to accomodate people who want to play a visual novel instead of an MMO, and I think those ideas have merit so long as they don't affect the development of the content too much. Something like slowing down telegraphs and giving multiple "lives" would be enough, I think. But please, for the love of god, keep it up! This expansion is the first time in years that I've actually wanted to play non-raid content with my more casual friends and we've all been having a blast.