Works in old school runescape, just something as simple as "we are looking into streamlining viper gameplay by reducing the number of positional per minute, is this something you would enjoy? Y/N"

*This question can only be answered by players with the VPR job at Lv.100.*

People go on forums to complain, not to spread positive feedback. Removing the hurdles towards giving positive feedback with an in game polling NPC would be a great help in getting better in touch with the community at large.