
Originally Posted by
PaleYonder
Yeah, and ths degree of substantial negative feedback is a warning to the developers that at least parts of the customer base may not purchase the product anymore. A developer that wants to continue to sell should listen to that. This isn't one-sided entitlement; we want a good product for the money we spend or we won't spend the money anymore, and the developer wants our money. Who does it help if we just leave quietly instead of things being rescued and improved? Neither side.
There's also the fact that FF14 has spread a whole lot via word of mouth, people recommending it to others who may have been hesitant (Isn't that too anime? Isn't there too much content to get through till endgame? And so on), and those who gave it a chance being won over by the story. How often do you hear that? You had to coax people past ARR sometimes, and sometimes past Stormblood. Now you have this.
If someone is in it for the story, and dislike it so much this time around, can they seriously recommend the game anymore? In the past, I could say, "if you're not into the anime style or whatever, that's cool, but the story is really good", whereas now the most I could recommend to someone new is, expect to play till Endwalker, and then if you've got other stuff you enjoy, cool, but the story gets painful after that, and we don't know if this is just the way it's going to be now. So it may well be a finite experience.
That's the worst word-of-mouth for a game that used to rely on its story so much.
I also hardly think that this direction is some highly artistic choice that's essential to a writer's spirit as an auteur. It's all simply way too incompetent and unartistic for that. So they have no reason to keep going with this despite bleeding their customer base.