Bonjour, j'ai des crash très fréquents avec une erreur fatale DirectX 11000002.
Fréquence aléatoire mais très élevée de l'ordre de la dizaine de minutes sur tous mes personnages et parfois l'écran d'accueil.
J'ai effectué:
- Une mise à jour du bios
- Une réinstallation complète avec passage de Windows 10 à 11
- Une réinstallation complète du jeu
- Désactivé le profil EXPO de la ram
- Limiter l'horloge du GPU via AMD Adrenalin
- Fermeture de toutes les applis avec overlay
- Désactiver les optimisations plein écran dans compatibilité de ffxiv_dx11.exe
Rien n'a fonctionné.
Un crash est rapporté en parallèle dans Windows à chaque plantage:
Description
Un problème rencontré avec le matériel a provoqué un dysfonctionnement de Windows.
Signature du problème
Nom d’événement du problème*: LiveKernelEvent
Code: 141
Paramètre*1: ffff810c37abe460
Paramètre*2: fffff80783896230
Paramètre*3: 0
Paramètre*4: 4c60
Version du système d’exploitation: 10_0_22631
Service Pack: 0_0
Produit*: 256_1
Version du système: 10.0.22631.2.0.0.256.48
Identificateur de paramètres régionaux: 1036
Ainsi que dans l'observateur d'évènement:
Avertissement
Le pilote d’affichage amduw23g ne répondait plus.
Les autres jeux et applis n'ont aucun problèmes, même à forte charge CPU/GPU.
OCCT a fait également des tests sans erreur.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument D:\Users\c\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 3 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Professionnel 64 bits (6.2, build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU AMD Ryzen 7 7800X3D 8-Core Processor (16 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 1.I0
SYSTEM_LANGUAGE français (Paramètres régionaux*: français)
SYSTEM_MEMORY 32361.980MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 65129.980MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.635GB SYSTEM_FREEDISC_SPACE 548.821GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3726.006GB SYSTEM_FREEDISC_SPACE 1550.590GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 7900 GRE
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x744C)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 16321.164 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16180.990 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 3440 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0404579.inf_amd64_89599f81cb58902d\B404520\atidx9loader64.dll,C:\Windows\System32\DriverStore\FileRepository\u0404579.inf_amd64_89599f81cb58902d\B404520\amdxx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0404579.inf_amd64_89599f81cb58902d\B404520\amdxx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0404579.inf_amd64_89599f81cb58902d\B404520\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.11021.1011
SYSTEM_GRAPHICS_DRIVER_DATE 6/20/2024 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Chat (TC-HELICON GoXLR)
SYSTEM_SOUND_DEVICE_ID {CB4BDE73-7934-4D4F-9AC3-938313233E48}
SYSTEM_SOUND_DEVICE_NAME goxlr_audioks.sys
SYSTEM_SOUND_DRIVER_VERSION 5.57.0.26390
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 5/22/2023 02:00:00
SYSTEM_SOUND Game (TC-HELICON GoXLR)
SYSTEM_SOUND_DEVICE_ID {ED5936ED-C1BA-4148-AFDC-B372C5D2C0F2}
SYSTEM_SOUND_DEVICE_NAME goxlr_audioks.sys
SYSTEM_SOUND_DRIVER_VERSION 5.57.0.26390
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 5/22/2023 02:00:00
SYSTEM_SOUND Music (TC-HELICON GoXLR)
SYSTEM_SOUND_DEVICE_ID {0DDFA442-94F7-42A7-8E85-5BC68EC2E2B7}
SYSTEM_SOUND_DEVICE_NAME goxlr_audioks.sys
SYSTEM_SOUND_DRIVER_VERSION 5.57.0.26390
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 5/22/2023 02:00:00
SYSTEM_SOUND Sample (TC-HELICON GoXLR)
SYSTEM_SOUND_DEVICE_ID {EC1E9530-6DCE-4A39-BDD9-A2DB2459660D}
SYSTEM_SOUND_DEVICE_NAME goxlr_audioks.sys
SYSTEM_SOUND_DRIVER_VERSION 5.57.0.26390
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 5/22/2023 02:00:00
SYSTEM_SOUND System (TC-HELICON GoXLR)
SYSTEM_SOUND_DEVICE_ID {D593C4EF-1BE4-4B3F-9726-67FEFF8D4FE8}
SYSTEM_SOUND_DEVICE_NAME goxlr_audioks.sys
SYSTEM_SOUND_DRIVER_VERSION 5.57.0.26390
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 5/22/2023 02:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Souris
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Clavier
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A0F48A0-366B-11EF-8001444553540000}
SYSTEM_INPUT_NAME CORSAIR DARK CORE RGB PRO SE Gaming Dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A0F96C0-366B-11EF-8002444553540000}
SYSTEM_INPUT_NAME CORSAIR DARK CORE RGB PRO SE Gaming Dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A190CA0-366B-11EF-8004444553540000}
SYSTEM_INPUT_NAME CORSAIR DARK CORE RGB PRO SE Gaming Dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A1933B0-366B-11EF-8005444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A1933B0-366B-11EF-8006444553540000}
SYSTEM_INPUT_NAME Onduleur USB MGE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A195AC0-366B-11EF-8007444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A195AC0-366B-11EF-8008444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A1981D0-366B-11EF-8009444553540000}
SYSTEM_INPUT_NAME CORSAIR DARK CORE RGB PRO SE Gaming Dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A1981D0-366B-11EF-800A444553540000}
SYSTEM_INPUT_NAME CORSAIR K70 RGB MK.2 Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A1981D0-366B-11EF-800B444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {2A19A8E0-366B-11EF-800D444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
Bienvenue dans le forum : Problèmes dans le jeu ! (À LIRE EN PREMIER) — Mozilla Firefox
AMD Software: Adrenalin Edition
Expérience d’entrée Windows
Paramètres
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
AMD Chipset Software
Battle.net
Epson Scan 2
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Steam
Dashboard
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
ENE_QSI_Loki_HAL
FINAL FANTASY XIV ONLINE
AMD PPM Provisioning File Driver
Launcher Prerequisites (x64)
AMD 3D V-Cache Performance Optimizer Driver
Epic Online Services
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.40.33810
Epic Games Launcher
AMD PCI Driver
Realtek Ethernet Controller Driver
AMD_Chipset_Drivers
AMD PSP Driver
Adobe Refresh Manager
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Promontory_GPIO Driver
GoXLR App version 1.6.4.014
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
AMD Software
Bitdefender Internet Security
Bitdefender Agent
EPSON WF-2830 Series Printer Uninstall
Mozilla Firefox (x64 fr)
Mozilla Maintenance Service
Total War: WARHAMMER III
VLC media player
WinRAR 7.01 (64-bit)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
AMD Settings
Oracle VM VirtualBox 7.0.18
Branding64
KeePassXC
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.40.33810
AMD DVR64
RyzenMasterSDK
EpsonNet Print
Corsair iCUE5 Software
Adobe Acrobat (64-bit)
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.40.33810
ENE_QSI_Loki_HAL
LibreOffice 24.2.4.2
Microsoft Update Health Tools
TC-HELICON GoXLR USB Audio Driver v5.57.0
AMD WVR64
Epic Games Launcher Prerequisites (x64)
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\126.0.2592.81\msedgewebview2.exe 0000205C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003880
C:\Program Files (x86)\TC-Helicon\GOXLR\GoXLR App.exe 00004B50
C:\Program Files (x86)\Western Digital\SSD Dashboard\DashboardNotificationManager\DashboardNotificationManager.exe 00001774
C:\Program Files (x86)\Western Digital\SSD Dashboard\QtWebEngineProcess.exe 00003E9C
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00001914
C:\Program Files\AMD\CNext\CNext\RSServCmd.exe 000051E0
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 000046C8
C:\Program Files\AMD\CNext\CNext\cncmd.exe 00000EB0
C:\Program Files\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe 000017F4
C:\Program Files\Bitdefender\Bitdefender Security App\bdagent.exe 00004170
C:\Program Files\Bitdefender\Bitdefender Security App\bdtrackersnmh.exe 000040EC
C:\Program Files\Bitdefender\Bitdefender Security\bduserhost.exe 00004A48
C:\Program Files\Corsair\Corsair iCUE5 Software\crashpad_handler.exe 00004158
C:\Program Files\Corsair\Corsair iCUE5 Software\iCUE.exe 00004014
C:\Program Files\KeePassXC\keepassxc-proxy.exe 00003CE4
C:\Program Files\Mozilla Firefox\firefox.exe 000052E8
C:\Program Files\TC-Helicon\GoXLR_Audio_Driver\x64\GoXLRAudioCplApp.exe 000045C0
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24052.124.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00003960
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_524.13200.20.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 000027B4
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_524.13200.20.0_x64__cw5n1h2txyewy\Dashboard\widgetservice.exe 00002944
C:\Users\cedri\AppData\Local\Discord\app-1.0.9152\Discord.exe 00004578
C:\Windows\Explorer.EXE 000019CC
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 0000389C
C:\Windows\System32\RuntimeBroker.exe 00004BBC
C:\Windows\System32\SecurityHealthSystray.exe 00002FDC
C:\Windows\System32\SystemSettingsBroker.exe 00004960
C:\Windows\System32\oobe\UserOOBEBroker.exe 0000125C
C:\Windows\System32\smartscreen.exe 00004E44
C:\Windows\System32\spool\drivers\x64\3\E_YATIWBE.EXE 00002F5C
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000033E4
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000026E0
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 000026C8
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00004D18
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002EC4
C:\Windows\system32\ApplicationFrameHost.exe 00003CA4
C:\Windows\system32\DllHost.exe 00000754
C:\Windows\system32\cmd.exe 000011D0
C:\Windows\system32\conhost.exe 000031E4
C:\Windows\system32\sihost.exe 0000166C
C:\Windows\system32\svchost.exe 000029C8
C:\Windows\system32\taskhostw.exe 00001754