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  1. #1
    Player
    Loymo's Avatar
    Join Date
    Nov 2024
    Posts
    1
    Character
    Loymo Heynkard
    World
    Midgardsormr
    Main Class
    Dark Knight Lv 100

    Constant crashes with the same error code for months at this point

    I am having this error code below for months already cause me to crash constantly, I tried everything I could and that I read on the internet so far, from cleaning RAM, BIOS update, clean gpu driver reinstall, removing all overlay existent (discord/steam/nvidia), disabling "hardware acceleration option" in all apps, RAM integrity test, reinstalling FF14 and maybe something more that I don't remember now

    Error code:

    ffxiv_dx11.exe+1AFF089 (zlib.inflate+0x849)

    ffxiv_dx11.exe+1AFF089 (zlib.inflate+0x849)

    ffxiv_dx11.exe+1B0179E (zlib.uncompress+0x5E)

    ffxiv_dx11.exe+1B04315 (ReadSqpkChunk+0x85)

    ffxiv_dx11.exe+58F9FC (Client::System::Task::SpursJobEntityWorkerThread.Run+0x6C)

    ffxiv_dx11.exe+1D3350 (sub_1401D3330+0x20)

    ffxiv_dx11.exe+1BF61A6 (unknown_libname_2275+0x5A)

    KERNEL32.DLL+1257D (BaseThreadInitThunk+0x1D)

    ntdll.dll+5AF08 (RtlUserThreadStart+0x28)

    my setup is RTX 2060, Ryzen 5 1600, 16GB DDR4 and PSU CX 750 corsair
    (0)

  2. #2
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    869
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

    What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
    At what point does the issue occur?
    How often does the issue occur?

    Are you running any additional programs alongside Final Fantasy XIV?
    Does the issue occur with one character or multiple characters?
    When the issue happens, is the PC over heating at all?
    Were any update or changes made to the PC around the time of the issue?
    Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?

    Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (0)