Your sarcasm brings up a good point. This is the irony of people who are defending the quality of the story writing. We pay a monthly subscription in addition to the cost of a full premium AAA release for a license to play the expansion. The expectation is that we are all going to get high quality and highly professionally executed writing - regardless of whether or not the story is "good." I can live with not liking a particular story, but I refuse to accept one that is poorly written, has plot holes, exposition gaps, dues ex machina every other scene, pacing issues, and continuity problems.
I had someone defending the game tell me that if I thought I knew so much about proper story writing then why don't I go write the story. Answer: I didn't make a billion dollars since EW release. But I know who did, and I expect more from them.
On the subject of "new arcs" and being fresh and exciting and fun, let's take a look at a free to play game, and a gacha game at that. Honkai Star Rail (HSR) released and completed their Penacony arc this year. In the span of approximately 6ish months, they delivered a beautiful, immersive, emotional, and quite nearly fully voice acted experience that I honestly believe is one of the best stories in gaming in the past 5 years. And it's a free gacha game. I can't believe I'm comparing a paid subscription MMO to a gacha game and preferring the story in the gacha game. Hell, I can't believe I'm praising the story in a gacha game - it feels wrong. Point is, the story of Penacony is almost completely air-tight and doesn't really relate to the rest of the prior story at all except for some core lore threads that have been following us the entire time in addition to its main attachment to the primary plot. Everything from start to finish from the characters, setting, the "stakes" and everything else in-between was introduced and subsequently tied off in a very beautiful and satisfactory manner in the span of approximately 40 hours of gameplay. If a free gacha game can deliver that in less than a year, I have MUCH higher expectations for a paid MMO that boasts the story as one of their primary strengths, and requires the player to play through it before getting into the endgame content. Because I've spent close to $1000 playing FF14 over the years, and $0 playing HSR. Mea culpa.
To anyone building a strawman out of my gacha comparison, allow me to give you an example that better suits your frame of reference: ShB's story was also fresh and new and mostly air-tight except where it tied into and fleshed out the core lore, and it came after mixed reviews of StB. Deja vu. Here's hoping that 8.0 is the next ShB



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