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  1. #1
    Player
    EX_WhiteDragon's Avatar
    Join Date
    Aug 2020
    Posts
    8
    Character
    Ex Whitedragon
    World
    Lamia
    Main Class
    Warrior Lv 100

    Consistent rhythmic frame drops followed by recovery, repeating in a continuous cycle

    2024.9.14 update

    well, the issue has resurfaced. This method didn't work out, After checking the Device Manager, I found that it was constantly refreshing again, and the frequency was synchronized with the lagging. I temporarily don't know what is causing this issue. The hardware that used to cause problems has long been removed by me, the issue has reappeared, which is quite strange.

    After following the advice, it was discovered that there were several TVs and TV system-installed casting app devices in the Bluetooth devices. After removing all these devices, the issue of continuous refreshing in the device manager was resolved.

    hope that SE's programmers can solve the lagging issue when refreshing the device manager, similar cases have been reported in the neighboring 《Elden Ring》.
    Keep it up, Japanese programmers.

    ————————————————————————————————————————————————————————————————————————

    2024.07.22 update

    I have identified one of the reasons for the frame drops: whenever there is a change in the devices listed in the Device Manager (such as being turned off or reconnected), FFXIV experiences a single frame drop. I have a USB mouse charging dock that, when connected to the computer, repeatedly prompts an "Unrecognized USB Device" pop-up. Although I have already blocked it in the system notifications, it seems that the changes in the Device Manager continue to cycle. Removing this device from my computer has resolved the issue, leaving only occasional frame drops.

    I am still unable to enable some of the unique optimizations for the AMD graphics card on the older Windows 11 device, such as frame pacing and Enhanced Sync. Whenever these features are enabled, intermittent frame drops still occur.

    However, this issue did not occur on a newly installed Windows 10. Connecting this device or using the unique features of the AMD graphics card did not cause any impact.

    ————————————————————————————————————————————————————————————————————————

    The issue has been resolved: there are regular frame drops when playing with certain hardware or software configurations on Windows 11. Playing the game using Windows 10 resolves the issue.
    I tried creating a separate partition on which I installed Windows 10 to set up a dual-boot system. Using Windows 10 to launch the game indeed resolved the issue, and it ran very smoothly without any anomalies! It seems that the problem does lie with Windows 11

    However, I'm not entirely sure if the reason for the smooth performance is solely due to the fact that it's a freshly installed, clean system. Considering that running large games in the older Windows 11 environment posed no issues, I don't believe it's solely due to a clean or bloated system. Later, I will reinstall a third fresh copy of Windows 11 to use the method of controlling variables to pinpoint the problem.

    ——————————————————————————The following is the original text——————————————————————————————

    First and foremost, I want to make it clear that this is an extremely complex and challenging issue.
    It's not as simple as an overheating or throttling problem that can be solved by cleaning the dust. Rather, it appears to be a potential flaw in the graphics engine of FFXIV.
    Therefore, I strongly urge the forum maintenance staff to contact relevant graphics engine engineers or anyone capable of examining this post, reporting the issue, and attempting to diagnose and fix this flaw.

    Problem Description: Despite having a computer with performance capabilities that exceed the game's requirements, there are consistent occurrences of lag and frame drops.

    Before we proceed, let me list my PC configuration:
    CPU: AMD 7950X
    Motherboard: GIGABYTE B650M AORUS PRO AX
    Memory: 64GB DDR5 6000MHZ
    GPU: AMD 7900XT
    Monitor: MSI MAG322UPF 160hz
    Hard Drive: SOLIDIGM SSDPFKKW020X7 2T and Lexar SSD ARES 4TB
    System: Windows 11 23H2 22631.3810
    Graphics driver: 24.5.1 (I tried upgrading to 24.6.1, but the issue persisted, so I rolled back to the previous version, but the problem still wasn't resolved)

    The detailed performance issue (all frame rates are taken from the frame rate displayed in the FFXIV system settings) is as follows:
    In the new main city, the maximum frame rate can reach 70, but it will suddenly drop to 60 after about 1 second, then recover to 70, and finally seem to fluctuate up and down like a wave. In severe cases, it may even drop from 60 to 50, and then further drop to 40. In any case, it always suddenly drops by about 10 frames from the previous frame rate, and then suddenly recovers. The sensation is that the gameplay suddenly "stutters".

    I have verified that it is definitely not "thermal throttling" or "hardware unable to handle the load", because the situation described still occurs when I set the game resolution to 1024x768p and the lowest graphics quality. The difference is only in the numbers of the highest and lowest frames. I still experience constant "stutters".

    I tried limiting the frame rate to 60 or 30, but the fluctuation still occurs. For example, 60~53~60~53 and 30~27~30~27. This rhythmic frame drop feels exactly the same.

    This completely indicates that the issue isn't related to insufficient performance or overheating. Could it be that this PC can't smoothly run FFXIV even at the lowest graphics settings at 768p???
    I run any other large AAA single-player games, such as Elden Ring, Assassin's Creed Valhalla, and Monster Hunter World, without encountering this situation.

    In addition, here are some attempts I made, but none of them had any effect:
    1.Disabling tearing prevention technology: There was no difference whether FreeSync was on or off.
    2.Limiting the frame rate through the driver instead of the game: Also made no difference.
    3.Reducing input lag: Some Nvidia users have found solutions through driver settings, but for AMD, only "Radeon Anti-Lag" is available, and toggling it also made no difference.
    4.New graphics card technologies such as Radeon Super Resolution, AMD Fluid Motion Frames, and Radeon Enhanced Sync: No difference was observed.
    5.FSR: No matter the settings, the frame rate has increased, but the lag persists. In terms of results, there is no difference compared to lowering the resolution.
    6.Disabling full-screen optimization for "ffxiv_dx11.exe": No difference was noticed.
    7.System Settings > Display > Hardware GPU Acceleration:: Disabling this also did not help.
    8.Initialize BIOS: No difference.
    9.Reinstall graphics card drivers: No difference.

    Oh, and by the way, this stuttering doesn't just occur within the game scenes; it happens even in the start menu, character selection menu, and loading screens.
    Before the 7.0 update, my PC had already experienced a similar situation during the 6.0 update. Google searches also yield numerous complaints about this issue.

    This is the performance tracking file I recorded through the AMD driver, they are:
    1. 4K + highest graphics settings
    2. 4K + highest graphics settings (capped at 60fps)
    3. 4K + highest graphics settings (capped at 30fps)
    4. 786p + lowest graphics settings

    You can have the technical personnel download and review these files to see if they can identify any issues.
    MEGA: https://mega.nz/file/mvQhkIKQ#vQHNfB...7D-N3tKCUMfq4M

    Please make sure to contact the relevant personnel to resolve this issue. This frustrating lag is making it impossible for me to enjoy the game!
    (3)
    Last edited by EX_WhiteDragon; 09-14-2024 at 09:21 AM.

  2. #2
    Player
    Arrhin's Avatar
    Join Date
    Dec 2018
    Location
    Ul'dah
    Posts
    475
    Character
    Arrhin Terremiaux
    World
    Zalera
    Main Class
    Scholar Lv 90
    There are more bottlenecks than CPU/GPU. FFXIV often likes to explore these. I expect what you (and many others, yours is not the first post regarding this) are seeing may be network (On SE's side) related. I'm not seeing these issues personally, just thought I'd weigh in on both a potential cause, and the legitimacy of the issue.
    (0)
    Don't touch me there

  3. #3
    Player
    EX_WhiteDragon's Avatar
    Join Date
    Aug 2020
    Posts
    8
    Character
    Ex Whitedragon
    World
    Lamia
    Main Class
    Warrior Lv 100
    Indeed, the engine used in this game is really outdated, which may have caused a lot of chaotic issues. Personally, I suspect that the problem is related to frame generation, such as a lack of true synchronization with the monitor's refresh. I don't have a deep understanding of this, but I hope that SE's programmers can make an effort, although this problem has persisted for at least a few years without resolution, which makes me quite pessimistic.
    (0)

  4. #4
    Player
    Sad-Panda's Avatar
    Join Date
    Mar 2022
    Location
    Limsa
    Posts
    42
    Character
    Meredith Viera
    World
    Malboro
    Main Class
    Summoner Lv 100
    This happens a lot on my pc running Win 11. But on my laptop running Win 10, despite having a lesser GPU, I do not experience this.
    (1)

  5. #5
    Player
    EX_WhiteDragon's Avatar
    Join Date
    Aug 2020
    Posts
    8
    Character
    Ex Whitedragon
    World
    Lamia
    Main Class
    Warrior Lv 100
    I tried creating a separate partition on which I installed Windows 10 to set up a dual-boot system. Using Windows 10 to launch the game indeed resolved the issue, and it ran very smoothly without any anomalies! It seems that the problem does lie with Windows 11. Thank you for your advice!
    (1)

  6. #6
    Player
    Eoro's Avatar
    Join Date
    Jun 2024
    Posts
    7
    Character
    Eoro Fesh
    World
    Faerie
    Main Class
    Sage Lv 90
    Similar to same issues I’ve been having.
    (0)

  7. #7
    Player
    Rylock's Avatar
    Join Date
    Mar 2011
    Posts
    61
    Character
    Rylock Ventel
    World
    Sargatanas
    Main Class
    Marauder Lv 94
    I don't think windows 11/10 is the root of the problem, I am on windows 10 and experiencing the exact same issue.
    (1)

  8. #8
    Player
    Dekent's Avatar
    Join Date
    Sep 2013
    Posts
    41
    Character
    Dekent Mcdohl
    World
    Behemoth
    Main Class
    Gladiator Lv 34
    Same issue here, very annoying, seems to be no rhyme or reason, in a huge raid fight with 50 people? No problems. Sitting in my inn alone. Frame drops!

    Win 11 with a 4070 and also 64 ddr 5 ram

    Trying to reinstall the game now to see if it helps any.
    (0)

  9. #9
    Player
    EX_WhiteDragon's Avatar
    Join Date
    Aug 2020
    Posts
    8
    Character
    Ex Whitedragon
    World
    Lamia
    Main Class
    Warrior Lv 100
    yeah, I've noticed a lot of similar complaints, and there are cases involving both Win10 and N cards. It seems the issue isn't with the system, but rather some kind of complex, combined cause. The only relief is that a brute-force "system reinstallation" can at least salvage the situation to some extent.
    (0)

  10. #10
    Player
    Araxes's Avatar
    Join Date
    Nov 2015
    Location
    Ul'Dah
    Posts
    1,086
    Character
    Runic Raven
    World
    Zodiark
    Main Class
    Blacksmith Lv 100
    Posted this in a different thread already but will add it here too:

    Unstable FPS dropping to the low 50's while CPU is at 25% and GPU is at 50% load in PvP Frontlines.
    Sitting Around in Gridania in drop to low 60's While CPU and GPU are bored.
    Something does not add up.

    RTX 3060 12 GB
    Ryzen 5 5600x
    32GB Ram 3200 hz
    (2)
    ᛞᚨᚢᛃᛁᚦ ᚠᛖᚺᚢ
    ᛞᚨᚢᛃᚨᚾ ᚠᚱᚨᚾᛞᛁᛊ : ᛞᚨᚢᛃᛁᚦ ᛊᛖᛚᛒᚨᛉ ᛊᚨᛗᛟ
    ᛖᚲᚨ ᚹᚨᛁᛏ ᚨᚾᚨᛁᚾᛟ
    ᚦᚨᛏᚨ ᚾᛖ ᚨᛚᛞᚱᚨᛁᚷᛁᚾ ᛞᚨᚢᛃᛁᚦ
    ᛞᛟᛗᚨᛉ ᚢᛗᛒᛁ ᛞᚨᚢᛞᚨᚾᛟ ᚺᚹᚨᚱᛃᚨᚾᛟ

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