PS5 UI Settings distorted after Dawntrail update, re-exporting from PC does not help

[Defenestration]

When logging back in to Dawntrail for the first time on my PS5 client, the UI scale was distorted, but the position of all things was correct.
Before 7.0, the UI was fine, and I set it via exporting character and system settings via the options given on Character selection and it worked seamlessly.

I am using a 4K television, but I make sure to have the render resolution on the PS5 set to be WQHD to match my 1440p monitor resolution.

I played on my PS5 for the first day, but on the second I attempted to correct the issue by re-uploading my settings from my PC and redownloading them, but it did not appear to help the issue.

I noticed that the universal UI scale seems to be higher as well due to the larger size of the graphical elements on things like the chatbox; I believe this issue to be due to a lack of the "High Resolution UI Settings" option in the PS5 client.

PC UI:


PS5 UI after download of settings:


Date & Time: 06/29/2024, ~10:00 AM PST
Frequency: Always
World name: Faerie
Character name: M'rehl Tia
Retainer name: n/a
NPC name: n/a
Monster name: n/a
Class/Level: 95 Ninja
Party or solo: solo
In-game time: 9:33 PM
Area and coordinates: Tuliyollal / x: 13.5 y: 11.8
Housing: n/a
Steps:
1. Upload Character and System Settings via the "Client Settings Backup" "Character Settings Backup" tools on the Character Selection menu of login of PC
2. Download the Character and Client settings backup on the PS5
3. Log in on PS5
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: Cox Cable
- Modem maker/model number: Arris Touchstone CM8200A DOCSIS 3.1 Ultra Fast Cable Modem 32X8 Gigabit (Black)

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\raiye\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
Immerse Gamepack FINAL FANTASY XIV Edition version 2.1.0.0 C:\Program Files\Embody\Immerse Gamepack FINAL FANTASY XIV Edition\
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS F8
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16317.008MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 22461.008MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.610GB SYSTEM_FREEDISC_SPACE 12.776GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.884GB SYSTEM_FREEDISC_SPACE 179.705GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.759GB SYSTEM_FREEDISC_SPACE 79.406GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1907.712GB SYSTEM_FREEDISC_SPACE 658.264GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 10067.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8158.504 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_866484083fc526af\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_866484083fc526af\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_866484083fc526af\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_866484083fc526af\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.4633
SYSTEM_GRAPHICS_DRIVER_DATE 12/5/2023 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 10067.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8158.504 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_866484083fc526af\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_866484083fc526af\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_866484083fc526af\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_866484083fc526af\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.4633
SYSTEM_GRAPHICS_DRIVER_DATE 12/5/2023 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {BF77F74E-4C43-49EA-B200-1EA4F99CDC18}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8703.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/13/2019 17:00:00
SYSTEM_SOUND Realtek HD Audio 2nd output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {FDC889A5-4122-4081-901B-93DA1AC5D618}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8703.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/13/2019 17:00:00
SYSTEM_SOUND Speakers (2- USB Audio Device)
SYSTEM_SOUND_DEVICE_ID {959F92BD-EE3C-44C5-8C44-D3D797D772DA}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.4355
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2024 17:00:00
SYSTEM_SOUND Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {8F32AD47-D019-4CC9-B9F1-CA4043A8E2A3}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION 8.33.15.17
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/27/2017 17:00:00
SYSTEM_SOUND Speakers (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {399ABB2D-1C5E-46C2-B211-F5CEAA7D7F7D}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION 17.56.13.764
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/19/2017 17:00:00
SYSTEM_SOUND Speakers (Yeti Stereo Microphone)
SYSTEM_SOUND_DEVICE_ID {D12FF662-6400-41DA-A8BE-10AA1DD9C8F2}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.4355
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2024 17:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {93B39B60-EDAD-11ED-8001444553540000}
SYSTEM_INPUT_NAME Razer Viper Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53577A70-AD0F-11ED-8002444553540000}
SYSTEM_INPUT_NAME AX68004
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5357A180-AD0F-11ED-8003444553540000}
SYSTEM_INPUT_NAME AX68004
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EEDFABF0-D82C-11ED-8002444553540000}
SYSTEM_INPUT_NAME Razer Viper Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EDA670B0-1472-11EF-8001444553540000}
SYSTEM_INPUT_NAME ROG STRIX SCOPE II
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EEDFFA10-D82C-11ED-8003444553540000}
SYSTEM_INPUT_NAME Razer Viper Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8E6B92C0-63E4-11EB-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EEE02120-D82C-11ED-8004444553540000}
SYSTEM_INPUT_NAME Razer Viper Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {93C48B50-EDAD-11ED-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EEE02120-D82C-11ED-8005444553540000}
SYSTEM_INPUT_NAME Razer Viper Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D6F96000-FB0C-11ED-8001444553540000}
SYSTEM_INPUT_NAME Blue Microphones
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 653 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D6F9AE20-FB0C-11ED-8002444553540000}
SYSTEM_INPUT_NAME Blue Microphones
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {33328280-78B6-11E9-8005444553540000}
SYSTEM_INPUT_NAME ITE Device(8595)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {333C1F70-78B6-11E9-8009444553540000}
SYSTEM_INPUT_NAME ITE Device(8595)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8E6BE0E0-63E4-11EB-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 561 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A2BF3120-A514-11EB-8001444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 15 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {42397370-D82E-11ED-800B444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EDA6BED0-1472-11EF-8002444553540000}
SYSTEM_INPUT_NAME ROG STRIX SCOPE II
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53572C50-AD0F-11ED-8001444553540000}
SYSTEM_INPUT_NAME USB Audio Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 4 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EDA6E5E0-1472-11EF-8003444553540000}
SYSTEM_INPUT_NAME ROG STRIX SCOPE II
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {93C4B260-EDAD-11ED-8003444553540000}
SYSTEM_INPUT_NAME Razer Viper Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EDA6E5E0-1472-11EF-8004444553540000}
SYSTEM_INPUT_NAME ROG STRIX SCOPE II
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {93C4B260-EDAD-11ED-8004444553540000}
SYSTEM_INPUT_NAME Razer Viper Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {333CE2C0-78B6-11E9-8010444553540000}
SYSTEM_INPUT_NAME NZXT USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {93EB7440-EDAD-11ED-8005444553540000}
SYSTEM_INPUT_NAME Razer Viper Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

WDADesktopService
FFXIVLauncher
FINAL FANTASY XIV Support Centre - Google Chrome
FINAL FANTASY XIV
#ffxiv-no-spoilers-sprout-garden | Serious Overchill - Discord
Steam
Untitled - Paint
Microsoft Text Input Application
Switch USB


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 0000199C
C:\Program Files (x86)\Intel\Driver and Support Assistant\DSATray.exe 00003B98
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00002680
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 0000324C
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00004684
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 000055E8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000091C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00004348
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00000680
C:\Program Files (x86)\Steam\steam.exe 00003B64
C:\Program Files\DAEMON Tools Lite\DTShellHlp.exe 00004B00
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00004DBC
C:\Program Files\Intel\SUR\QUEENCREEK\x64\esrv.exe 000019BC
C:\Program Files\Microsoft Office\Root\Office16\SDXHelper.exe 00004738
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00003190
C:\Program Files\WindowsApps\Microsoft.SurfaceWirelessDisplayAdapter_4.232.137.0_x64__8wekyb3d8bbwe\Desktop\WDADesktopService.exe 00004028
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_7.124.5142.0_x64__8wekyb3d8bbwe\GameBar.exe 00004C50
C:\Users\raiye\AppData\Local\Discord\app-1.0.9152\Discord.exe 00001F24
C:\Users\raiye\AppData\Local\Microsoft\OneDrive\24.111.0602.0003\Microsoft.SharePoint.exe 00005E8C
C:\WINDOWS\Explorer.EXE 0000134C
C:\WINDOWS\System32\rundll32.exe 0000145C
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 0000346C
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00003EAC
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002824
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00003054
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001474
C:\WINDOWS\system32\DllHost.exe 000026D0
C:\WINDOWS\system32\MusNotifyIcon.exe 00003A38
C:\WINDOWS\system32\backgroundTaskHost.exe 00005064
C:\WINDOWS\system32\conhost.exe 00003294
C:\WINDOWS\system32\mspaint.exe 00003CEC
C:\WINDOWS\system32\sihost.exe 00000DEC
C:\WINDOWS\system32\svchost.exe 00000AE0
C:\WINDOWS\system32\taskhostw.exe 00003DD4
C:\Windows\System32\CompPkgSrv.exe 00001BF4
C:\Windows\System32\GameBarPresenceWriter.exe 00003130
C:\Windows\System32\RtkAudUService64.exe 0000233C
C:\Windows\System32\RuntimeBroker.exe 00003AE4
C:\Windows\System32\SecurityHealthSystray.exe 00000778
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001828
C:\Windows\System32\smartscreen.exe 000001F0
E:\Program Files\ShareX\ShareX.exe 00004F70

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

[Giolon]

I found out from Reddit that on PS5 since DT update, if your PS5 system settings have 120Hz enabled FFXIV will render at 1080p no matter your in-game settings. Disabling 120Hz at the PS5 system level fixes the problem.

I was experiencing the same thing as you until I disabled 120Hz.