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  1. #1
    Player
    Willemdarke's Avatar
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    May 2024
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    110
    Character
    Ashtyr Kayne
    World
    Twintania
    Main Class
    Ninja Lv 53

    [PS5] Everything has jagged edges since DT launch.

    Hello,

    Ever since the Dawntrail update, everything in my game (PS5 version) appears to have jagged edges, like there's zero anti aliasing applied. For example, my character's legs:

    Meanwhile, the PS4 version being played on the same machine is fine:

    (I hope this example is sufficient, didn't want to deal with log in queues multiple times)

    Like I said, only the PS5 game client for FF14 appears to have this issue. I've tried the following things, none of which have helped:
    -different HDMI cable
    -different monitor
    -reinstall of the game
    -clearing PS5 cache
    -tinkered with various settings in both client and the PS itself.

    Please, help me find a solution! I was really excited for the graphics update, but everything genuinely looks worse than before because of this. I know it's not a universal issue, as none of my friends are experiencing it, but I can't find what's causing it.

    Thank you for your time!
    (2)

  2. #2
    Player
    arekbrimstone's Avatar
    Join Date
    Feb 2014
    Posts
    10
    Character
    Arek Brimstone
    World
    Diabolos
    Main Class
    Paladin Lv 100
    This may be the same issue I was having. FFXIV was locked in 1080p mode and I couldn't change the resolution. The way I fixed it was shutting off the 120 Hz feature in the PS5 settings. This allowed me to go back to WQHD and 4K resolution.
    (0)

  3. #3
    Player
    Willemdarke's Avatar
    Join Date
    May 2024
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    110
    Character
    Ashtyr Kayne
    World
    Twintania
    Main Class
    Ninja Lv 53
    Quote Originally Posted by arekbrimstone View Post
    This may be the same issue I was having. FFXIV was locked in 1080p mode and I couldn't change the resolution. The way I fixed it was shutting off the 120 Hz feature in the PS5 settings. This allowed me to go back to WQHD and 4K resolution.
    Didn't work, unfortunately, but thank you!

    Edit:

    https://www.reddit.com/r/ffxiv/comme...aphics_on_ps5/

    I guess it's not just me
    (2)
    Last edited by Willemdarke; 06-30-2024 at 07:24 AM.

  4. #4
    Player
    Cocopyon's Avatar
    Join Date
    Dec 2017
    Location
    Gridania
    Posts
    9
    Character
    Aerilyn Bell
    World
    Spriggan
    Main Class
    Astrologian Lv 90
    you're not alone, I'm experiencing the same issue, have you found a fix? turning off 120hz did absolutely nothing for me

    (0)

  5. #5
    Player
    Willemdarke's Avatar
    Join Date
    May 2024
    Posts
    110
    Character
    Ashtyr Kayne
    World
    Twintania
    Main Class
    Ninja Lv 53
    Quote Originally Posted by Cocopyon View Post
    you're not alone, I'm experiencing the same issue, have you found a fix?
    Sadly, no... The only thing I've found was more Reddit threads of people reporting this issue. Hopefully Square notices and pushes out a hotfix soon.. I'm starting to really doubt it's anything on our end, because like I said the PS4 version being played on PS5 is fine... (Though I really don't want to play on the PS4 version, especially in DT - most improvements of the graphic updated, for example increased foliage density, don't apply to that old version).

    Edit: othe things I've tried, which didn't help:
    -delete save data for FFXIV
    -repair PS5 storage (not that it needed it)
    -try every combination of graphics settings in game
    -decrease screen size
    (1)
    Last edited by Willemdarke; 06-30-2024 at 11:32 AM.

  6. #6
    Player
    arekbrimstone's Avatar
    Join Date
    Feb 2014
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    10
    Character
    Arek Brimstone
    World
    Diabolos
    Main Class
    Paladin Lv 100
    When you changed the resolution from HD to WQHD or 4K (and back) did the screen actually do anything? Did it actually change the resolution? Or did nothing change? Changing the resolution SHOULD resize your UI each time, so if that's not happening, your resolution is stuck on (probably) HD.

    If it is actually changing...then I'm tapped. :-(
    (1)

  7. #7
    Player
    Willemdarke's Avatar
    Join Date
    May 2024
    Posts
    110
    Character
    Ashtyr Kayne
    World
    Twintania
    Main Class
    Ninja Lv 53
    Quote Originally Posted by arekbrimstone View Post
    When you changed the resolution from HD to WQHD or 4K (and back) did the screen actually do anything? Did it actually change the resolution? Or did nothing change?
    OH! You're right! Nothing changes whatsoever when switching between Full HD/WQHD/4K
    (0)

  8. #8
    Player
    Willemdarke's Avatar
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    May 2024
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    Character
    Ashtyr Kayne
    World
    Twintania
    Main Class
    Ninja Lv 53
    Excuse the double post, but I just noticed something else.
    During gameplay, both character models and the environment look jagged and pixelated.
    During cutscenes, characters are much smoother (still not as smooth as before), while the environment remains jagged.

    For example, [redacted]'s backpack and grass behind him:


    Edit: I don't think it's the cutscenes anymore, but instead zooming in. Zoomed in objects are smoother.
    (0)
    Last edited by Willemdarke; 06-30-2024 at 12:37 PM.

  9. #9
    Player
    Clerith's Avatar
    Join Date
    Nov 2021
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    6
    Character
    Clerith We-can-do-it
    World
    Spriggan
    Main Class
    Ninja Lv 69
    To me the game looks terrible on PS5 too. It looks like sharpness and contrast are set to the maximum. I also noticed that the PS5 menu and all game trailers in the PSN store also look terrible after launching the PS5 FF14 client.

    And the only graphics setting available is gamma, which does almost nothing.
    I noticed that there is no longer an HDR setting either. And different TV settings didn't help either. But turning off HDR (or setting “Use only if supported”) in the PS5 settings solved the problems somewhat.
    I still think it doesn't look good enough to make me want to play it like this, but if you can't wait this might help.
    To me it looks like they messed up the HDR/graphics settings without offering options to adjust.
    (0)

  10. #10
    Player
    Clerith's Avatar
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    Nov 2021
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    6
    Character
    Clerith We-can-do-it
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    Spriggan
    Main Class
    Ninja Lv 69
    Edit.... turning off the 120hz setting in the PS5 settings did the trick for me. Thanks.
    (0)