Game Keeps Crashing nvgpucomp64.dll

[JannyMarvel]

i couldnt change the named x54 settings in my bios tho so didnt try that

[Larirawiel]

I do not know which motheboard you have. But install the newest BIOS for it. BIOS versions with the microcode 0x129 contain some fixes for the instability problematic. And yes, it can happen, that those BIOS versions are still beta. But you should still install them.


Cheers

[PaulH]

I do not know which motheboard you have. But install the newest BIOS for it. BIOS versions with the microcode 0x129 contain some fixes for the instability problematic. And yes, it can happen, that those BIOS versions are still beta. But you should still install them.


Cheers

Yeah I have an Asus mother board and 14th gen I9 and have updated to a beta bios with the new micro code and early tests are hopefully more promising in terms that the game doesn't crash so frequently. The error messages have vanished as a pop up dialogue box and when it has crashed the game client exits straight away.

All i can suggest as Larirawiel has stated is get a new bios based on your motherboard as the microcode may help resolve your issues.

[dariakus]

I've got an AMD Ryzen so it's not Intel-specific, alas.

[Schorhard]

Same here, though at this point it is just random, the error does happen sometimes only after like 10 hours, then sometimes after 5 minutes, in all different areas, dungeons, cities etc.
It also evolved from the nvgpucomp64.dll error, to sometimes its the DX11 error, sometimes its some random other error and sometimes there is no error at all, and it just crashes.

[Larirawiel]

If you have an Intel I9 CPU then read this:

https://www.radgametools.com/oodleintel.htm

Possible fix:
"A reportedly successful workaround for many people is to use Intel XTU and lower the Performance Core multiplier from x55 to x54 or x53. Apparently, affected titles may then crash one more time during load immediately after, but will work afterwards (we have not been able to confirm this ourselves). Using XTU is likely the quickest and easiest way to go and doesn't even require rebooting to try different settings, but you might need to reapply it after every start if you don't save the profile. (Alternatively, set the P-core multiplier in the BIOS instead.)"

And hope, that your CPU is not already degraded.



Cheers

[EdmondLewis]

I just tried that yesterday and while I didnt change my multiplier, I did lower the turbo boost power amounts (the short was set at four thousand something under the Auto settings, not sure that was good, but seems way to high) and the IccMax setting down to the numbers in the 13th/14th gen intel datasheet from Intel's site
https://www.intel.com/content/www/us...e/i9/docs.html
it so far has not crashed, I even ran Thelia this morning, since before, I was getting 2-3 nvgpucomp64.dll based error windows per boss in there before and it ran fine. I swapped chars without closing the game, just using logoff, teleporting around to new zones and old.

So it seems to be working (though I thought the same with DISM.exe when it worked for 6 hours to only then have a bunch of crashes again with a BSOD for a kicker)

but its still concerning that a system that ran 6.55 fine since I first booted it at the start May, does this with no other game, is having this issue with 7.0

[Kodari]

Im getting the exact same problems as you, and have done all of the attempts you have done to try and fix it except lowering the performance core multiplier, The annoying thing is how unpredictable the crashes are, i could crash fishing in the middle of nowhere in a DT zone with no one around me, then go do the EX2 for 3 hours with no crashes, just to crash twice in Lapis (that happened just now), please could you update us if this ends up working for you, or if it ends up just being a temporary fix

[Thyrand]

Its getting worse and worse, Im crashing every 10 minutes, my pc getting blue screen too, its getting to the point I cant even play properly, this expansion so far hasnt been enjoyable due to this issue because before DT I hadnt crash once

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Please try the following:
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable). It appears that your GPU [NVIDIA GeForce RTX 4090] was last updated on [6/25/2024]. At this time, there should be a newer version available.
- Please try adjusting/lowering the resolution.
- Please try running the game as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive. (If Steam version, make sure both the game and Steam are installed on same drive)
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup. It appears that the following programs may be running in the background [@NellyJelly77 - Discord, NVIDIA GeForce Overlay]. Please try closing these programs before trying again to see if it may help with the issue.
- Make sure that the Windows OS is fully updated.
- Verify installation files (Steam)
- Reinstall game (If steam version, try uninstalling and reinstalling both the game and Steam)
- Please note it appears that your may be using the Windows cloud program OneDrive, this program may cause interference as it tries to sync your files. Please try closing this program to see if it helps with the issue.

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