PS5 version crashes completely every 10 to 15 minutes-- SERIOUS fix needed.

[Ramesses]

Right--

I've had the PS5 version since the beta launch in (April?) 2021 and not once have I had ANY issues with running the game-- it ran super smooth, silky, impressive, and for a time, I even played more on my PS5 than my desktop version just because I could relax better. Been playing the game since beta of 1.0 and have played it on every PS console since PS3-- so far, the console version of the game that has run best (for me personally) is on the PS5.

Then DT came out this morning, I patiently sat through the gauntlet of logging in behind 2,158 players-- got into the game and then hard crash about 10 minutes later while in the middle of a cutscene. I mean, the console literally shuts off power and won't reboot until I forcibly remove the power cable, reattach it and boot back up. I mean-- what the bloody heck?

I tried to play again-- same thing, hard crash within 15 minutes-- over and over and over and over. I placed a large fan near it thinking it might be over-heating-- same issue, game still crashes. I deleted the software and re-installed FFXIV-- same issue. I edited the settings on my 80-inch TV, thinking perhaps the HDR or whatever was affecting the console. Same thing, no change-- crashing, crashing, crashing. I tried playing on several other games-- no problem AT ALL, the console didn't even stutter on other high graphic games like assassins creed, granblue relink or CoD.

Devs and Yoshi -- mate, this is proper unacceptable-- and thankfully, I bought DT on both my console and for the PC so in the meantime, I've (thankfully) been able to play on PC-- but freaking heck, you guys need to fix this. I normally don't come to the forums at all just because of the sheer amount of toxic nonsense that some idiots perpetuate on here without any adult supervision-- but this issue needs to be fixed ASAP. Seriously.

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Connection Specs
- Type of internet connection/provider: xfinity -- and yes, there's a special proper place in hell for those bent (bleep!)
- Modem maker/model number: My modem is some rectangular white box-- listen mate, I'm not going to bother to go pull up the number, I'm too frustrated right now.

[ShuaOger]

I'm having the same issue. PS5 works great on everything else, and has never had an issue running FFXIV, but today i'm overheating just playing an hour. I'm not doing anything demanding either, just running around town and watching cutscenes, then the whole console turns off and is way hot.