Xbox series X crashes

[Vetts]

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Date & Time: 6/28/24 time 11am est
Frequency: every time loading happens
World name: seraph
Character name: Ruth-Onetooth
Retainer name:
NPC name:
Monster name:
Class/Level: Summoner 84
Party or solo:
In-game time:
Area and coordinate: any zone

When teleporting or entering a loading screen through cutscenes I freeze and crash to Xbox dashboard. I have to reset game everytime this happens.

Connection Specs
- Type of internet connection/provider: 1 gig cable modem
- Modem maker/model number: arris g34 router modem

System is Xbox Series X

[TwitchingFool0]

Exactly my issue right now unfortunately

[Bloodtraxia]

Same issue here. It started just with one instance but now happens when loading into many areas such as Gridania from any instance.

[Jeemo88]

Date & Time: 6/28/24 time 7am - 5pm est
Frequency: 3/10 instances
World name: Brynhildr
Character name: Jareth Kael
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Warrior 51
Party or solo: both
In-game time: N/A
Area and coordinate: any zone

When teleporting or entering a loading screen through cutscenes I freeze and crash to Xbox dashboard. I have to hard reset game everytime this happens.

Connection Specs
- Type of internet connection/provider: Ethernet Cable with modem. 1GB Spectrum
- Modem maker/model number: tp link

[Kourh]

Same issue here, either ending a cut-scene (40% crash rate) or Aethernet travel (30%).
Every crash then forces you to the end of the queue to wait ever-lengthening times.
After my last crash: I came here, registered for the forums, typed this out (twice) with the xbox on-screen keyboard and am still in a queue.

[TelPrydain]

Date of issue: 29/06/2024
Time of issue: Constant
Frequency: Ongoing
World name: Ravana (OCE)
Character name@Home World name: Nirixes Malshaan
Class/Level: Multiple jobs (whm, pld, dnc)
Party or solo: Solo - only impacts one player at a time.
Area and coordinates: Area transitions

Steps:
Game locks on area transitions.
This even happens when transitioning to a low-population zone (e.g. from one area of an instanced dungeon to another area in that same dungeon).
This can happen with transitions between adventure areas, loading dungeons/raids/trials, loading cut scenes and even using aetheryte travel from one part of a city to another.

Connection Specs
- Type of internet connection/provider: Fibre, 300Mbps down, 100Mbps up. Connection tests found no connectivity issues or lost packets.
- Modem maker/model number: Huawei DN8245X6-10

Xbox Series of the console you are using
- Series: X

Information About the Peripherals You Are Using
-Type: Elite Controller v0.2 (Microsoft), Wireless Keyboard MK235 (Logitech)