Game will not launch: A fatal DirectX error has occurred.(30000000)

[Gerel]

Generally getting the same issue, yeah. Either I can make it to character select, then it crashes while citing the DX11 error--or it crashes before I even reach the title screen without any kind of error message.

I loaded up a few other games to see if it was consistent, but it's not. Just FFXIV--which was working fine prior to the patch.

Updated all my drivers, did a disk clean/defrag, shut down all overlays. I've even uninstalled and reinstalled twice. Nothing seems to work.

[Civet]

It's the same for me -- I'm able to run every other game on my PC with no issues. The only one throwing any kind of error message is Final Fantasy 14.

[ViccAznar]

Before the DT update, there was no problem at all with the launch.

Now, it simply doesn't work. Just crashes and closes itself.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Vicc Aznar\Documents
FINAL FANTASY XIV Online D:\instalacao_Steam\steamapps\common\FINAL FANTASY XIV Online
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64 bits (6.2, Compilação 9200) (10240.th1_st1.170427-1347)
SYSTEM_CPU Intel(R) Core(TM) i5-4440S CPU @ 2.80GHz (4 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Default System BIOS
SYSTEM_LANGUAGE português (Configuração regional: português)
SYSTEM_MEMORY 16297.043MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19241.043MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 302.734GB SYSTEM_FREEDISC_SPACE 266.982GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 317.383GB SYSTEM_FREEDISC_SPACE 218.339GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 310.905GB SYSTEM_FREEDISC_SPACE 310.773GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) HD Graphics 4600
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 112.500 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8148.521 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1024 x 768 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32
SYSTEM_GRAPHICS_DRIVER_VERSION 20.19.0015.4963
SYSTEM_GRAPHICS_DRIVER_DATE 16/07/2018 23:45:46
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglês
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Alto-falantes (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {33AAF53A-155C-4072-B510-87E307002410}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7910
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 28/06/2024 09:55:31
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Teclado
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A03CC250-3535-11EF-8001444553540000}
SYSTEM_INPUT_NAME usb keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A0406BD0-3535-11EF-8003444553540000}
SYSTEM_INPUT_NAME usb keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A04092E0-3535-11EF-8004444553540000}
SYSTEM_INPUT_NAME USB Gamepad
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 4 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 1


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Game will not launch: A fatal DirectX error has occurred.(30000000) — Mozilla Firefox
Configurações
Steam


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Google Chrome
Steam
Microsoft .NET SDK 8.0.302 (x64)
Intel(R) Processor Graphics
Mozilla Firefox (x64 pt-BR)
Mozilla Maintenance Service
FINAL FANTASY XIV Online
Update for Windows 10 for x64-based Systems (KB4480730)
Microsoft Windows Desktop Runtime - 8.0.6 (x64)
Microsoft.NET.Sdk.Maui.Manifest-8.0.100 (x64)
Microsoft ASP.NET Core 8.0.6 Targeting Pack (x64)
Microsoft.NET.Workload.Emscripten.net6.Manifest (x64)
Microsoft .NET Toolset 8.0.302 (x64)
Microsoft ASP.NET Core 8.0.6 Shared Framework (x64)
Microsoft.NET.Sdk.tvOS.Manifest-8.0.100 (x64)
Microsoft Windows Desktop Targeting Pack - 8.0.6 (x64)
Microsoft .NET Host FX Resolver - 8.0.6 (x64)
Microsoft.NET.Sdk.iOS.Manifest-8.0.100 (x64)
UpdateAssistant
Microsoft .NET AppHost Pack - 8.0.6 (x64_arm64)
Microsoft .NET AppHost Pack - 8.0.6 (x64_x86)
Microsoft.NET.Sdk.MacCatalyst.Manifest-8.0.100 (x64)
Update for Windows 10 for x64-based Systems (KB4023057)
Microsoft.NET.Workload.Mono.Toolchain.net6.Manifest (x64)
Microsoft .NET AppHost Pack - 8.0.6 (x64)
Microsoft.NET.Sdk.macOS.Manifest-8.0.100 (x64)
Microsoft.NET.Workload.Mono.Toolchain.net7.Manifest (x64)
Microsoft .NET Targeting Pack - 8.0.6 (x64)
Microsoft .NET 8.0 Templates 8.0.302 (x64)
Microsoft .NET Standard Targeting Pack - 2.1.0 (x64)
Microsoft.NET.Sdk.Android.Manifest-8.0.100 (x64)
Microsoft.NET.Workload.Emscripten.Current.Manifest (x64)
Microsoft.NET.Workload.Emscripten.net7.Manifest (x64)
Microsoft.NET.Workload.Mono.Toolchain.Current.Manifest (x64)
Microsoft .NET Host - 8.0.6 (x64)
Microsoft.NET.Sdk.Aspire.Manifest-8.0.100 (x64)
Microsoft .NET Runtime - 8.0.6 (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files\Mozilla Firefox\firefox.exe 00001D64
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 000013F4
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 000013EC
C:\Users\Vicc Aznar\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00001330
C:\Windows\Explorer.EXE 00000B90
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00001658
C:\Windows\System32\RuntimeBroker.exe 00000EFC
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00000C3C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000F38
C:\Windows\system32\ApplicationFrameHost.exe 000012BC
C:\Windows\system32\SearchFilterHost.exe 00001D30
C:\Windows\system32\igfxEM.exe 00000BAC
C:\Windows\system32\igfxHK.exe 00000BB4
C:\Windows\system32\igfxTray.exe 00000BD4
C:\Windows\system32\sihost.exe 00000B38
C:\Windows\system32\svchost.exe 00001280
C:\Windows\system32\taskhostw.exe 00000CB8
D:\instalacao_Steam\Steam.exe 00000450
D:\instalacao_Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00000E30
D:\instalacao_Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher64.exe 0000097C
D:\instalacao_Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00001DE8