game does not launch

[AlphaKurokami]

I'm running an nvidia gtx 780 and was also having this problem, tried pretty much all the same troubleshooting as everyone else. Finally got it to work after finding a reddit post which said to go back to an older driver! For some reason the newest 475.06 was causing the launch issue for me. My current driver is 456.71 but the reddit OP used 471.96, along with a few other people saying that this version worked for them, hope this helps!

im use same video card, 471.96 help me, thanks.
finnaly i can play T_T

[nyasuma]

Also want to chime in that rolling back my NVIDIA driver to 471.96 worked! Was having the same issues on a GTX 650.

[MissGigabyte]

I have an old computer (that does not meet minimum reqs) and I got it to load finally. Was not hardware, was not game files or settings. I UPDATED my nvidia drivers to 538.18 through my PC's support assist to get the current driver.
To get current nvidia driver version, right click your desktop, then select nvidia control panel.

I had the issue where there would be a popup after pushing play, and then both the launcher and popup would just close w/o error.

I also tried the third party launcher, and that gave an undefined error. The repair/integrity checks on that one also didn't work.

[Gobe]

Have you tried the idear i wrote abit earlier about turning off 'Steam 32bit' (not the client) in taskmanager after doing the login but not yet clicking 'Play'?

Did'nt have to do a reinstall but it got me past the black screen so i could see the Square Logo instead of FF14 on steam freezing nonstop after opening

[Mythos12]

hello everyone. thank you all for responding to my post. Can some one explain how to roll back my NVIDIA driver to 471.96? I am clueless with computer stuff

[MinOfForest]

hello everyone. thank you all for responding to my post. Can some one explain how to roll back my NVIDIA driver to 471.96? I am clueless with computer stuff

Instead of trying to figure out Nvidia's site I just Googled the "Nvidia driver 471.96" and it brought me right to the download page. Then during the install for that instead of picking the quick/express install I did the other one and made sure to do a clean install (just in case)

[ArthurBarbaro]

I'm running an nvidia gtx 780 and was also having this problem, tried pretty much all the same troubleshooting as everyone else. Finally got it to work after finding a reddit post which said to go back to an older driver! For some reason the newest 475.06 was causing the launch issue for me. My current driver is 456.71 but the reddit OP used 471.96, along with a few other people saying that this version worked for them, hope this helps!

Thank you so much!!! This worked for me too. Haven't tried newer versions yet, maybe I will later on.
For anyone interested, I believe the aforementioned reddit post was this one, by Hagio.

Many thanks also to Tiakira_Yakumo, who managed to track the error up to ffxiv_dx11.exe. Here's hoping this will help correcting the bug, so we can properly update the drivers again (they're security fixes after all…).

[ArthurBarbaro]

hello everyone. thank you all for responding to my post. Can some one explain how to roll back my NVIDIA driver to 471.96? I am clueless with computer stuff

MinOfForest's answer does it. But if you need, here's a quick step-by-step:

- at nvidia's site, click "Drivers" in the upper tab
- ignore the "Driver Downloads" search button and instead scroll down a bit and click "Beta and Older Drivers"
- fill in the options. mine were: Product Type: GeForce, Product Series: GeForce 600 Series, Product: GeForce GTX 650, Operating System: Windows 10 64-bit, Windows Driver Type: DCH, Language: Português (Brazil) (it's probably irrelevant which one you choose here), Recommended/Beta: All
- click "Search", then "GeForce Game Ready Driver WHQL - 471.96 - August 31, 2021", then finally "Download"

Then you just install it normally over your current version. I also did as MinOfForest said and chose Advanced and then checked Clean Install, but that might not be necessary.

[Lolokine]

I too am experiencing this “Press the log in button and poof” issue.
I’m on a Ps5, made sure it (PS5)was updated, all and any psn Updates in general were updated. Verified other games online/ offline worked. Reck all cables/ internet/hdmi/ ect. All were as they should be. Verified internet connection, all other games using either online play or offline play. Confirmed 878 download/ 40 upload both via my PlayStation and via laptop (slightly faster).
Restarted, cleared any unnecessary games and their data off my ps5 just as a precaution. Confirmed on PlayStation store the purchase/ and download of Dawntrail. Not sure what else to do? Initiated a “ticket” to SE and awaiting their response (sent this am).
It’s just weird because like others have said it goes good until you press the log in button…

[Elysium]

I'm running an nvidia gtx 780 and was also having this problem, tried pretty much all the same troubleshooting as everyone else. Finally got it to work after finding a reddit post which said to go back to an older driver! For some reason the newest 475.06 was causing the launch issue for me. My current driver is 456.71 but the reddit OP used 471.96, along with a few other people saying that this version worked for them, hope this helps!

With a GTX 760 this is the only solution that worked for me ( Regular version not Steam )

I just installed the 471.96 driver and now the game works.

I hope this works for some of the people having this problem.