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  1. #1
    Player
    Mythos12's Avatar
    Join Date
    Dec 2021
    Posts
    14
    Character
    Mythos Highwind
    World
    Cactuar
    Main Class
    Lancer Lv 74

    game does not launch

    I downloaded the update and logged in via the FF14 launcher and when I click on the play button the game crashes. I can't even get to the character screen to get into the que. It just closes without any error message
    (3)

  2. #2
    Player
    AlphaKurokami's Avatar
    Join Date
    Jun 2024
    Posts
    2
    Character
    Alpha Kurokami
    World
    Phantom
    Main Class
    Warrior Lv 90
    similar problem, what video card are you using?
    (0)

  3. #3
    Player
    Hvaren's Avatar
    Join Date
    Apr 2017
    Location
    Ishgard
    Posts
    9
    Character
    Hvaren Skywatcher
    World
    Coeurl
    Main Class
    Scholar Lv 90
    Same on my side, got a AMD Ryzen 5 4600G processor, and an AMD Radeon RX 6600 graphic card, playing on steam.
    Tried doing a lot of possible solutions, from closing steam before launching game, to renaming steam api to avoid integration.
    Even did a fresh install of the game, a cleanup of my driver, a fresh install on all AMD stuff, no solution worked from all the ones I tested.
    As mentioned in a reddit thread, the game CPU use spikes up to near 100%, then it crashes, which is frustrating but yeah...
    (0)

  4. #4
    Player
    Mythos12's Avatar
    Join Date
    Dec 2021
    Posts
    14
    Character
    Mythos Highwind
    World
    Cactuar
    Main Class
    Lancer Lv 74
    I have an Omen gaming laptob with intel Core 7 and Nvidia Geforce GTX. I can play far more powerful games than FF14 even with graphic update. Not sure why mine would crash. Even when I played FF14 I was playing with full resolution I was not playing on minimal specs
    (0)

  5. #5
    Player
    Sirren's Avatar
    Join Date
    Dec 2013
    Posts
    31
    Character
    Faith Stormstrike
    World
    Balmung
    Main Class
    Conjurer Lv 90
    Same issue here!
    (0)

  6. #6
    Player
    Hvaren's Avatar
    Join Date
    Apr 2017
    Location
    Ishgard
    Posts
    9
    Character
    Hvaren Skywatcher
    World
    Coeurl
    Main Class
    Scholar Lv 90
    managed to make mine working with the worst possible solution:
    REPAIRING IT TWICE
    idk it worked, might work for someone else, gl!
    (0)

  7. #7
    Player
    ArthurBarbaro's Avatar
    Join Date
    Jun 2024
    Posts
    3
    Character
    Ma'kor Coil
    World
    Behemoth
    Main Class
    Monk Lv 68
    Same problem here. Launcher opens normally, checks login/password and updates normally, but when I click "Play" it opens a new window, both windows close, and that's it. No error messages.
    I don't see any logos, options, nothing — the game window just opens completely blank (black) and closes half a second later. I don't even get to see it impacting on the cpu usage.
    This started after the Dawntrail update, it worked normally before.

    I'm playing from Steam, on Windows 10, using NVIDIA GeForce GTX 650.
    I have tried restoring system settings and restoring game data (from the Launcher). Have not tried reinstalling the whole game yet.
    I've also tried updating my graphics card driver (nvidia geforce gtx 650), with seemingly no difference whatsoever.

    Does FF14 create any log file, anywhere? Couldn't find where one would be located. Is there maybe some config file option to force one to be created?
    Thank you.
    (2)
    Last edited by ArthurBarbaro; 06-29-2024 at 05:40 AM.

  8. #8
    Player
    MinOfForest's Avatar
    Join Date
    Feb 2023
    Posts
    8
    Character
    Min Forest
    World
    Lamia
    Main Class
    Black Mage Lv 94
    Quote Originally Posted by ArthurBarbaro View Post
    Same problem here. Launcher opens normally, checks login/password and updates normally, but when I click "Play" it opens a new window, both windows close, and that's it. No error messages.
    I don't see any logos, options, nothing — the game window just opens completely blank (black) and closes half a second later. I don't even get to see it impacting on the cpu usage.
    This started after the Dawntrail update, it worked normally before.

    I'm playing from Steam, on Windows 10, using NVIDIA GeForce GTX 650.
    I have tried restoring system settings and restoring game data (from the Launcher). Have not tried reinstalling the whole game yet.
    I've also tried updating my graphics card driver (nvidia geforce gtx 650), with seemingly no difference whatsoever.

    Does FF14 create any log file, anywhere? Couldn't find where one would be located. Is there maybe some config file option to force one to be created?
    Thank you.
    Exact same issue here. Log in just fine, click "Play", game screen starts to launch, but disappears along with the Launcher while it's still black. I was able to play just fine until the servers went down for patching.

    I've tried: Removing and reinstalling the game, updating Windows fully, "Reset System Settings" x3, "Restore Game Data" x4, updating graphics drivers, restarting the computer a million times, copying /boot folder from a friend, disabling "Game Bar" since that was in my Event Viewer logs, temporarily deactivating Windows Firewall and Defender (apps are whitelisted anywho). I'm at a loss of what to try next. I've been doing the Restore on loop in case that gets lucky, but so far no dice.

    Windows 10 64-bit, NVIDIA GeForce 680, Windows install (not Steam)
    (2)
    Last edited by MinOfForest; 06-29-2024 at 10:31 AM.

  9. #9
    Player
    Destrachan's Avatar
    Join Date
    Jun 2024
    Posts
    1
    Character
    Hana Amamiya
    World
    Hyperion
    Main Class
    Scholar Lv 90
    Same issue here- Game worked fine right up until maintenance but now the game window just closes as soon as it opens with no error message

    Have tried reinstallling the game, fixing the files, restoring game data, updating my graphics drivers, uninstalling and reinstalling my graphics drivers, restarting PC a bunch, running everything as administrator, turning off firewall and a bunch of steam-specific stuff but no dice.

    Windows 10 64-Bit, NVIDIA GeForce, Steam Install
    (1)

  10. #10
    Player
    Gerel's Avatar
    Join Date
    Jan 2016
    Posts
    31
    Character
    Mesa Kha
    World
    Balmung
    Main Class
    Bard Lv 90
    Same here. Played fine on max settings before the maintenance, got a "very high" with such for the Benchmark, and all of my other games run fine. It's just FFXIV that's giving me issues with the constant black screen into auto-closure. Playing on PC, Windows 10 64-bit, Nvidia, Standalone version of the game.
    (1)

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