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  1. #1
    Player
    Kuponutz's Avatar
    Join Date
    Feb 2014
    Location
    Limsa
    Posts
    227
    Character
    Mistress Kupo
    World
    Coeurl
    Main Class
    Arcanist Lv 100

    PS5 Controller Back Button Not Recognized. Send Help and Counselingway Please!

    Hi,
    I logged in today after a clean reboot. My controller works as it did prior to xpac with the exception of the back (select) button.

    I have tried:
    - Recalibration in game
    - Tested it with another controller
    - Deleting and resyncing Bluetooth
    - Changing the type of controller under system settings
    - Ensuring it's not sync'd to the PS5

    The button around the touchpad is usually blue, now it is white and just in the center. I don't use this controller for anything else.

    Please help! This is not how I thought launch day would start, lol. It was fine on Tuesday.
    (2)

  2. #2
    Player
    Crimson03's Avatar
    Join Date
    Sep 2013
    Posts
    8
    Character
    Daevid Xanaetos
    World
    Tonberry
    Main Class
    Warrior Lv 90
    the alternative is choosing the PS4/5 in System Setting > Controller.
    Then restarting the game. I did this, and my dead "SELECT" button was set to Touchpad on calibration.
    (0)

  3. #3
    Player
    Phafi's Avatar
    Join Date
    May 2012
    Location
    Pizzeria Mafia New York Style Fuhgeddaboudit
    Posts
    335
    Character
    Phafi Flailspike
    World
    Sargatanas
    Main Class
    Paladin Lv 80
    You can resolve this in the meantime by changing your controller ingame to Dualshock 4 settings. The share button becomes recognized again that way.
    (0)

  4. #4
    Player
    Verrin's Avatar
    Join Date
    Nov 2011
    Posts
    39
    Character
    Verrin Gunnar
    World
    Gilgamesh
    Main Class
    Arcanist Lv 91
    I am having the same issue,
    i dont see an option for Dualshock 4,
    "Device" just has "Dualsense Wireless Controller"
    Gamepad Type has several options none of them change the buttons used & only seems to change what they're called

    I was able to use the button before Dawntrail, please help
    (0)

  5. #5
    Player
    GalateaFairwind's Avatar
    Join Date
    Jun 2024
    Posts
    2
    Character
    Galatea Fairwind
    World
    Ultros
    Main Class
    Dark Knight Lv 100
    I am also having the same issue. Changed to different controller settings (PS4/PS5 with restarting each time) and the touchpad still doesn't show in the button calibration.

    Also not sure if this is just me but the controller feels...janky. Not as smooth as it was before DT update. Like when i jump I would do a 360 spin and I would spin smoothly. Now my character gets sorta stuck in one direction if I spin the left thumbstick. Not a big deal just something I noticed. Could be that my thumbstick is worn out but it was perfectly fine right before the maintenance.
    (0)

  6. #6
    Player
    Kuponutz's Avatar
    Join Date
    Feb 2014
    Location
    Limsa
    Posts
    227
    Character
    Mistress Kupo
    World
    Coeurl
    Main Class
    Arcanist Lv 100
    I'm glad it's not just me, I was worried I'd done something (not sure what that could have been). I managed to get the touchpad to start working but it's annoying af to have to retrain the muscle memory.
    (0)

  7. #7
    Player
    GalateaFairwind's Avatar
    Join Date
    Jun 2024
    Posts
    2
    Character
    Galatea Fairwind
    World
    Ultros
    Main Class
    Dark Knight Lv 100
    Quote Originally Posted by Kuponutz View Post
    I'm glad it's not just me, I was worried I'd done something (not sure what that could have been). I managed to get the touchpad to start working but it's annoying af to have to retrain the muscle memory.
    How did you get the touchpad to start working? I just resorted to try and get used to hitting the Share/Select button and rewrite years of muscle memory. I am using a PS5 Dualsense controller, hardwired, and updated it recently to whatever latest driver. (I also had the issue where it was blue but now its just white and in the middle too).
    (0)

  8. #8
    Player
    Kuponutz's Avatar
    Join Date
    Feb 2014
    Location
    Limsa
    Posts
    227
    Character
    Mistress Kupo
    World
    Coeurl
    Main Class
    Arcanist Lv 100
    I'm using the same. I honestly don't know. I was just trying everything and at one point I realized that was working. Do you have it set to PS5 controller under system settings?
    (0)

  9. #9
    Player
    Verrin's Avatar
    Join Date
    Nov 2011
    Posts
    39
    Character
    Verrin Gunnar
    World
    Gilgamesh
    Main Class
    Arcanist Lv 91
    if you do calibration in System Configuration>Gamepad Settings it should recognize pushing the touchpad as an input, doesn't solve the underlying issue of SE breaking the back button but works as a work around
    (0)