Dawntrail Graphics Update - Eye Strain

[Renii]

Well looks like they're actually addressing the issue given it's in the "confirmed/planning to address" section: https://forum.square-enix.com/ffxiv/...hics-Upscaling
Maybe I dont have to cancel my sub.

oh thank goodness! Great spot! Thanks!!

[Ainariel]

Sent a ticket to the general support center regarding the new mount tilt & these new visuals which cause eye strain last week. Received this reply today:

Thank you for contacting the Square Enix Support Centre.

We are very sorry to hear that you are facing photosensitivity issues while playing FFXIV. Be advised that game feedback should be shared on the official FFXIV forums. Find forums link below:

https://forum.square-enix.com/ffxiv/...086.1708014874

Alternatively, you can reach contact-accessibility@eu.square-enix.com to get in touch with the Accessibility team.
..
We sincerely apologise for the inconvenience.

Kind regards,

The Square Enix Support Centre team

Basically, they're asking us to post feedback on these official forums (as we've already done), and we could also get in touch with the Accessibility team via that email address they mentioned. Already sent said team a message with detailed feedback.

[MiaBlaze-Cari]

I wasn't aware of an accessibility team. o: I might write a message myself later on as well.

[Erinellza]

Well looks like they're actually addressing the issue given it's in the "confirmed/planning to address" section: https://forum.square-enix.com/ffxiv/...hics-Upscaling
Maybe I dont have to cancel my sub.

I'm currently on a hiatus because of eye strain but I still check this thread every day and this makes me happy! Fingers crossed for a quick fix.

[Klauth]

Sent a ticket to the general support center regarding the new mount tilt & these new visuals which cause eye strain last week. Received this reply today:



Basically, they're asking us to post feedback on these official forums (as we've already done), and we could also get in touch with the Accessibility team via that email address they mentioned. Already sent said team a message with detailed feedback.

Thank you for the e-mail provided, to the Accessibility Team it goes.

I've sent them an e-mail about the ingame glare/bloom mentioning the "glare: off" option removal, and all the sensory/physical problems that it causes to players, with links to the various threads already created with posts about it.

[Wind-Krysvein]

Sent a ticket to the general support center regarding the new mount tilt & these new visuals which cause eye strain last week. Received this reply today:

Basically, they're asking us to post feedback on these official forums (as we've already done), and we could also get in touch with the Accessibility team via that email address they mentioned. Already sent said team a message with detailed feedback.

Very interesting! I'll definitely send a message to the accessibility team, detailing all of my major issues. With any luck, this will expedite the progress of fixing this whole thing.

[Rikka_Chu]

Sharper graphics? This game looks like blurry mess on default 100% AMD FSR and NVIDIA DLSS scaling options, unless you change AMD FSR from 100 to 99%, then indeed its painfully sharp to point of looking like garbage.

Anyhow from both bad options if you want somehow decent looking game, go with DLSS

[HauntedLasagna]

Oh that's really great news. I will be emailing the accessibility team email myself. I had no idea that was even a thing

[gllt]

I'm glad something might actually happen now..

[Erinellza]

Oh that's really great news. I will be emailing the accessibility team email myself. I had no idea that was even a thing

Same! I just want an option to turn OFF graphics upscaling and bloom/glare.