Hello,

I'm sorry to hear that you have encountered an aspect of game play that is not working correctly, and we apologize for any frustration it has caused. I see that you have reported this in the past and this is currently undergoing investigation. We appreciate your patience as we continue to look into this issue. Updates may be posted on the Lodestone site at http://lodestone.finalfantasyxiv.com/pl/index.html and the official FFXIV forums, so please check the sites occasionally for news. Thank you for your patience, and best wishes to you.

SQUARE ENIX MODERATOR