Adding my voice as well.
I submitted reports about my characters back in September 2024: 1, 2
and I’d like to point out that they still look like completely different people.
Patch 6.58 and 7.25 screenshot comparisons:
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It’s been a year now, and I still don’t have the heart to continue any story content when I can’t see my characters the way they always used to look.
I'd still occasionally log in for old raids, but even then, there’s no such thing as “getting used to the new face and growing fond of it instead” for me, lol.
When I look back at the old screenshots, I can’t lie, I’m much more fond of how their faces looked before the graphics update.
Since 2020 for my Au Ra and 2022 for my Viera, I’ve never felt the need to pick a different option for their facial features at all. I was always very happy with how they looked — everything was already perfect to me.
I understand that the graphics update is needed to catch up with today’s standard, and that’s actually fine with me — if only they had retained the shapes of the characters’ facial features, so they could "preserve the overall look that you know and love", as they once said.