Hi all,

not quite sure where to ask this question, so I went with General Discussion.

I pre-ordered Dawntrail some months ago and received the in-game bonus items without problems. Obviously the purchase is correctly linked to my account.
Last friday I got a mail telling me I can now enter my pre-order bonuscode. I'm on the correct account, can see the characters that got the bonus items - but the button is missing.

The support article shows two buttons: "Enter Pre-order Bonus Code" and "Enter Item Code"; the page in my mog station shows only the latter.

It's the first time I got a FF14 pre order, so I have no idea what I'm doing wrong.
Any help is appreciated