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  1. #1
    Player
    odintius's Avatar
    Join Date
    Mar 2011
    Posts
    901
    Character
    Odintius Baelsar
    World
    Coeurl
    Main Class
    White Mage Lv 80

    Random crashes due to volmgr

    [ Name] volmgr
    - EventID 46
    [ Qualifiers] 49156
    Level 2
    Task 0
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2011-03-27T01:28:07.877214700Z
    EventRecordID 80600
    - EventData
    \Device\HarddiskVolume3
    0000000001000000000000002E0004C001100000010000C000000000000000000000000000000000
    --------------------------------------------------------------------------------
    Binary data:
    In Words
    0000: 00000000 00000001 00000000 C004002E
    0008: 00001001 C0000001 00000000 00000000
    0010: 00000000 00000000
    In Bytes

    0000: 00 00 00 00 01 00 00 00 ........
    0008: 00 00 00 00 2E 00 04 C0 .......À
    0010: 01 10 00 00 01 00 00 C0 .......À
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........

    Graphics Chipset ATI Radeon HD 5700 Series
    Model: Alienwar Aurora_alx
    Processor: Intel(R)Core(TM)i7 CPU x980 @3.3GHz
    Ram: 6.00GB
    Sysetm Type:64-bit Operating system

    I get consent crashes random where it freezes my pc with an really annoying sound have to force shutoff pc event log shows this constently. I have updated all drivers and even reloaded game still happens alot rechecked drivers etc yep up to date. Due i need to revert back to 32-bit >.> ; ;
    (0)

  2. #2
    Moderator Baccanale's Avatar
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    Feb 2011
    Posts
    746
    Greetings, odintius!
    Thank you for taking the time to post your concerns about the random crashes that you have experienced. In order to make sure that the investigation is as thorough as possible, it would be a great help to us if you provided as much information as you can in the following form:

    Thread Title:
    Short outline explaining what sort of issue you are experiencing.

    Platform:
    Specify which version of Windows was in use to play the game.

    ISP:
    Name of ISP you use to connect to the Internet.

    Type of Internet Connection:
    Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

    Internet Connection Speed:
    Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

    Date & Time:
    Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

    Frequency:
    State how frequently the issue occurs. Please select from the following.
    1.Always
    2.Sometimes
    3.Once (Did not reproduce)
    4.Unknown

    Character Name:
    Which character did the issue occur with?

    Race:
    Race of your character when the issue occurred.
    (Eleze M, Eleze F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)

    World:
    World where the issue occurred.

    Class/Skill Rank:
    Class and skill rank of your character when the issue occurred.

    Physical Level:
    Physical level of your character when the issue occurred.

    Area and Coordinates:
    Area and map coordinates where the issue occurred.

    Party or Solo:
    If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
    *If you wrote "Party" or "Alliance", please also include the number of members.

    NPC Name:
    Name of NPC that your character was interacting with when the issue occurred.
    *If you were not interacting with any NPC, then please write "None".

    Monster Name:
    Name of monster that your character was battling against when the issue occurred.
    *If you were not battling against any monster, then please write "None".

    In-Game Time:
    Please list the in-game time that the issue occurred.

    Steps:
    Detailed steps on how the issue occurred.
    *Please try to include the following details.
    •What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
    •Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
    •If you were using macro commands when the issue occurred, please include the details of the command.
    •In case the error message appeared when the issue occurred, please include what the message said.

    Thanks again for your participation!
    (0)

  3. #3
    Player
    odintius's Avatar
    Join Date
    Mar 2011
    Posts
    901
    Character
    Odintius Baelsar
    World
    Coeurl
    Main Class
    White Mage Lv 80
    Most the crashes happen around Aetheryte I can just be standing there and I'll get a horrible noise from computer and locks up have to force shutdown. Area's Gridania happens alot Camp Bent Branch,Camp emerald moss, in Ul'dah Camp black brush, and Camp Drybone. Most recent was Camp Bent Branch at around 4:59pm pst and while doing main mission for Gridania (Souls Gone Wild) during instance with children doing the emotes at 6:05pm pst. It happens randomly but always happens. Those happen today i'll keep track from now on when it happens to write times in game and location when it happens again thank you for looking into this appricate your time.
    Platform: Windows 7 ultimate
    ISP: Verizon DSL, 100.0mbps
    Characters:Hyur midlander male Odintius Madri on Saronia server gladitor rank14/phyical 20 and Odintius Madara Lalafell Plainsfolk male conjurer rank12 physical 10server Besaid)
    (0)

  4. #4
    Player
    odintius's Avatar
    Join Date
    Mar 2011
    Posts
    901
    Character
    Odintius Baelsar
    World
    Coeurl
    Main Class
    White Mage Lv 80
    Speaking to NPC Flavielle in Gridania Adventure Guild @10:44am on March 27,2011 caused my pc to do the exact same thing and calls out volmgr again. Character Odintius Madara lalafell plainsfolk male server Besaid same exact binary data. Was playing solo not sure of ingame time was not visible when pc froze.

    \Device\HarddiskVolume3
    0000000001000000000000002E0004C001100000010000C000000000000000000000000000000000
    --------------------------------------------------------------------------------
    Binary data:
    In Words
    0000: 00000000 00000001 00000000 C004002E
    0008: 00001001 C0000001 00000000 00000000
    0010: 00000000 00000000
    In Bytes

    0000: 00 00 00 00 01 00 00 00 ........
    0008: 00 00 00 00 2E 00 04 C0 .......À
    0010: 01 10 00 00 01 00 00 C0 .......À
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    (0)
    Last edited by odintius; 03-28-2011 at 02:58 AM.

  5. #5
    Player
    odintius's Avatar
    Join Date
    Mar 2011
    Posts
    901
    Character
    Odintius Baelsar
    World
    Coeurl
    Main Class
    White Mage Lv 80
    @2:51 :38 pm pst on Saronia odintius madri game time 1/19 1:59 in U L"Dah by markets got same frozen crash annoying sound by just standing there.
    (0)

  6. #6
    Moderator Baccanale's Avatar
    Join Date
    Feb 2011
    Posts
    746
    Greetings, odintius!
    Thank you for taking the time to provide all of this information regarding your concerns with your game crashing. I understand how greatly disruptive this is to you, so I have made sure to submit all of the information that you have posted to the development team for a thorough investigation into the matter. I recommend consulting this thread for any further news about the investigation. Thanks again for your report!
    (0)

  7. #7
    Moderator Baccanale's Avatar
    Join Date
    Feb 2011
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    746
    Greetings again, odintius!
    Thank you for your patience with waiting for a response. After a thorough investigation, the development team determined this matter to be more of a technical issue, so I have made sure to move this thread from "In-Game Bugs" to "Technical Support," so that your report can be properly addressed. Thanks again for your patience!
    (0)