Results 1 to 6 of 6
  1. #1
    Player
    Join Date
    Mar 2011
    Posts
    972

    Client crash, Tuna Miq'abob.

    This has happened to me three times now since the servers have been back up. If I eat a Mi'qabob the client crashes right when the timer on the kabob hits 00:00. This allways happens in Gridania in front of the CRP guild and only when I'm kneeling in synthesis mode.
    (0)

  2. #2
    Player
    Join Date
    Mar 2011
    Posts
    972
    (0)

  3. #3
    Moderator Baccanale's Avatar
    Join Date
    Feb 2011
    Posts
    746
    Greetings, JackDaniels!
    Thank you for taking the time to post your concerns about your client crashing. In order to make sure that the investigation is as thorough as possible, it would be a great help to us if you provided as much information as you can in the following form:



    Thread Title:
    Short outline explaining what sort of issue you are experiencing.

    Platform:
    Specify which version of Windows was in use to play the game.

    ISP:
    Name of ISP you use to connect to the Internet.

    Type of Internet Connection:
    Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

    Internet Connection Speed:
    Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

    Date & Time:
    Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

    Frequency:
    State how frequently the issue occurs. Please select from the following.
    1.Always
    2.Sometimes
    3.Once (Did not reproduce)
    4.Unknown

    Character Name:
    Which character did the issue occur with?

    Race:
    Race of your character when the issue occurred.
    (Eleze M, Eleze F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)

    World:
    World where the issue occurred.

    Class/Skill Rank:
    Class and skill rank of your character when the issue occurred.

    Physical Level:
    Physical level of your character when the issue occurred.

    Area and Coordinates:
    Area and map coordinates where the issue occurred.

    Party or Solo:
    If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
    *If you wrote "Party" or "Alliance", please also include the number of members.

    NPC Name:
    Name of NPC that your character was interacting with when the issue occurred.
    *If you were not interacting with any NPC, then please write "None".

    Monster Name:
    Name of monster that your character was battling against when the issue occurred.
    *If you were not battling against any monster, then please write "None".

    In-Game Time:
    Please list the in-game time that the issue occurred.

    Steps:
    Detailed steps on how the issue occurred.
    *Please try to include the following details.
    •What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
    •Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
    •If you were using macro commands when the issue occurred, please include the details of the command.
    •In case the error message appeared when the issue occurred, please include what the message said.

    *In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.

    Thanks again for your participation!
    (0)

  4. #4
    Player
    Join Date
    Mar 2011
    Posts
    972
    Thread Title:
    Client crash, Tuna Miq'abob.

    Platform:
    Windows 7 64Bit

    ISP:
    Telus

    Type of Internet Connection:
    Fiber Optic

    Internet Connection Speed:
    1.5mbit/s

    Date & Time:
    March 26 2011, 1PM~ish PST

    Frequency:
    Sometimes

    Character Name:
    Jack Daniels

    Race:
    Highlander

    World:
    Wutai

    Class/Skill Rank:
    Carpenter 44

    Physical Level:
    50

    Area and Coordinates:
    Gridania, Carpenters guild (porch)

    Party or Solo:
    Solo

    I ate a tuna Miqabob and started crafting. Both times that the client crashed (not responding) happened when I was away from the computer for about 5-10 minutes prior to the timer for Miqabob ran out. It shows 00:00 for the timer on the frozen screen both times, I doubt it's a coincidence. http://i739.photobucket.com/albums/x...Untitled-6.png
    (0)

  5. #5
    Moderator Baccanale's Avatar
    Join Date
    Feb 2011
    Posts
    746
    Greetings again, JackDaniels!
    Thank you for taking the time to fill the report out about your concerns with your client crashing. I can understand how frustrating this can be for you, so I have made sure to submit your information to the development team for a thorough investigation. I recommend checking out this thread for any updates. Thanks again for your report!
    (0)

  6. #6
    Moderator Baccanale's Avatar
    Join Date
    Feb 2011
    Posts
    746
    Greetings once more, JackDaniels!
    Thank you for your patience with waiting for a response. After a thorough investigation, the development team deemed this matter to be a technical issue, so I have made sure to move your thread from "In-Game Bugs" to "Technical Support," just to make sure that your report is properly addressed. Thanks again for your patience!
    (0)