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  1. #1
    Player
    Minai's Avatar
    Join Date
    Jul 2012
    Location
    Gridania
    Posts
    9
    Character
    Minai Strife
    World
    Sargatanas
    Main Class
    Lancer Lv 50

    Repeated Client/Game Crashes??

    I have been noticing more frequent client crashes in the last few weeks that I have been playing, and I am not entirely sure why this is. I have updated as much as I could on the pc, did a defrag, disk clean up, and looked for any other updates that I may have missed. I'm playing on medium graphics and in window mode, as I can't play 2 seconds at a time in fullscreen with out crashing. The computer runs everything else flawlessly with high graphics with little stress, but for some reason I can't get XIV to NOT crash after 10 minutes or so.

    Any insight or suggestions would be great.

    Thanks.
    (0)

  2. #2
    Player
    Judge_Xero's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    2,228
    Character
    Divine Gate
    World
    Exodus
    Main Class
    Marauder Lv 60
    The majority of client crashes is because of the Windows user account control (UAC). Something attempts to change on your pc, that triggers the UAC. When this happens the Directx Device stops and crashes FFXIV.

    You can try and lower the restrictions on it, or just disable it to see if it helps. It is used to protect you from any un-authorized programs attempting to execute without permission. So, it's nice to have enabled.
    (0)
    "I don't always drink beer, but when I do, it's often."
    Temp Forum Ban - July 7th 2016 *** I promise to never call out scrub players again due to it causing a toxic community

  3. #3
    Support Rep SE_Chris's Avatar
    Join Date
    Nov 2011
    Posts
    34
    The SQUARE ENIX Support Center provides several Knowledge Base articles designed to provide the user the kind of support you are looking for. Below I have provided a link to a Knowledge Base article that should assist you with your problem.

    If you are unable to play the game
    (0)

  4. #4
    Player
    Chainermaelstrom's Avatar
    Join Date
    Dec 2011
    Posts
    68
    Character
    Drizzt Durlyn
    World
    Hyperion
    Main Class
    Lancer Lv 50
    this is not an issue involving un-installing and re-installing...there is more to the problem than that and its something that your team needs to fix please
    (0)

  5. #5
    Player
    Chainermaelstrom's Avatar
    Join Date
    Dec 2011
    Posts
    68
    Character
    Drizzt Durlyn
    World
    Hyperion
    Main Class
    Lancer Lv 50
    the error message im still getting (30002)1342940880.0.5 and its been 35mins since I got kicked off the server.
    (0)

  6. #6
    Player
    lamff's Avatar
    Join Date
    Mar 2011
    Posts
    6
    Character
    Lamff Rixar
    World
    Excalibur
    Main Class
    Marauder Lv 50
    Quote Originally Posted by Chainermaelstrom View Post
    the error message im still getting (30002)1342940880.0.5 and its been 35mins since I got kicked off the server.
    I'm getting the same, i think excalibur has gone bump... again

  7. #7
    Player
    Carzilla's Avatar
    Join Date
    May 2011
    Location
    Long Beach
    Posts
    286
    Character
    Carzilla Dequinto
    World
    Excalibur
    Main Class
    Conjurer Lv 50
    I also have been noticing more crashing. This usually happens when they decide to use the same code from console on the pc. From my experience with other games. I hope they keep FFXIV pc native or allots peeps will start to flame. Again from my experience with other games . Ex BF3 & Skyrim
    (0)
    Bring back the good ol times

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  8. #8
    Player
    Reika's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    4,429
    Character
    Reika Shadowheart
    World
    Durandal
    Main Class
    Armorer Lv 80
    I get random crashes all the time now. From just running in the field, to crashing during cut scenes, they keep happening, at random. It's not related to windows administrative action prompts, the screen dimming that is set by default is what triggers DX errors with FFXIV, and I have already disabled to dimming of the screen for those. It's not really an 'Unable to play' type of problem either. Can still play, just the random crashes make it annoying. I just crashed on the CS for he ferry and had to get back on after coming back.
    (0)

  9. #9
    Player
    Chainermaelstrom's Avatar
    Join Date
    Dec 2011
    Posts
    68
    Character
    Drizzt Durlyn
    World
    Hyperion
    Main Class
    Lancer Lv 50
    I am also having frequent crashes and it takes 10-20 minutes to log back on. What the heck is going on?
    (0)