FFXIV Crashing with Latest AMD Driver

[HappyHubris]

I generally skip AMD driver updates due to introduced issues, but I installed 24.5.1 to improve performance in some recent games. After doing so FFXIV is crashing with a direct X error randomly. I was going to try to run in DX11 instead but no longer see this option in the game launcher.

System info:


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Brent\Documents
FINAL FANTASY XIV Online
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 7 7700X 8-Core Processor (16 CPUs), ~4.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS F8
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 31895.141MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 50327.141MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.347GB SYSTEM_FREEDISC_SPACE 260.373GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.488GB SYSTEM_FREEDISC_SPACE 0.456GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.236GB SYSTEM_FREEDISC_SPACE 133.638GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.069GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 238.375GB SYSTEM_FREEDISC_SPACE 108.521GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.001GB SYSTEM_FREEDISC_SPACE 265.291GB
SYSTEM_STORAGE I:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3725.989GB SYSTEM_FREEDISC_SPACE 1193.968GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 7900 XTX
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x744C)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 24512.113 MB
SYSTEM_GRAPHICS_SHARED_VRAM 15947.570 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 3440 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0403196.inf_amd64_d0c41aa30f8bcfb2\B402774\amdxn64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0403196.inf_amd64_d0c41aa30f8bcfb2\B402774\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0403196.inf_amd64_d0c41aa30f8bcfb2\B402774\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0403196.inf_amd64_d0c41aa30f8bcfb2\B402774\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.24033.1003
SYSTEM_GRAPHICS_DRIVER_DATE 5/7/2024 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon(TM) Graphics
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x164E)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 16433 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0403196.inf_amd64_d0c41aa30f8bcfb2\B402774\amdxn64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0403196.inf_amd64_d0c41aa30f8bcfb2\B402774\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0403196.inf_amd64_d0c41aa30f8bcfb2\B402774\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0403196.inf_amd64_d0c41aa30f8bcfb2\B402774\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.24033.1003
SYSTEM_GRAPHICS_DRIVER_DATE 5/7/2024 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Headset Earphone (CORSAIR HS60 PRO SURROUND)
SYSTEM_SOUND_DEVICE_ID {FE8E8C5A-2132-490A-B295-F789ED9DC412}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 2.3.65.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/7/2023 20:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {C5B942F9-9C45-423E-963F-5FAECA75C0B4}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9373.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/27/2022 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {66B8ABA0-A7F8-11ED-8001444553540000}
SYSTEM_INPUT_NAME G413 Carbon Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {66B8ABA0-A7F8-11ED-8002444553540000}
SYSTEM_INPUT_NAME G413 Carbon Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {66B8ABA0-A7F8-11ED-8003444553540000}
SYSTEM_INPUT_NAME G413 Carbon Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF3516F0-944F-11ED-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF353E00-944F-11ED-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF356510-944F-11ED-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF35DA40-944F-11ED-800C444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF35DA40-944F-11ED-800F444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF353E00-944F-11ED-8003444553540000}
SYSTEM_INPUT_NAME G502 LIGHTSPEED Wireless Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF360150-944F-11ED-8012444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF358C20-944F-11ED-8006444553540000}
SYSTEM_INPUT_NAME G502 LIGHTSPEED Wireless Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF35B330-944F-11ED-800A444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF35DA40-944F-11ED-800D444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF35DA40-944F-11ED-800E444553540000}
SYSTEM_INPUT_NAME G502 LIGHTSPEED Wireless Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF360150-944F-11ED-8010444553540000}
SYSTEM_INPUT_NAME G502 LIGHTSPEED Wireless Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF360150-944F-11ED-8011444553540000}
SYSTEM_INPUT_NAME Corsair HS60 PRO Surround USB Sound Adapter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 4 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {11FF28DE-28DE-0001-0000504944564944}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FINAL FANTASY XIV Forum — Mozilla Firefox
FFXIVLauncher
Steam
Xbox
Settings
Settings
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

AMD Chipset Software
Battle.net
Diablo II Resurrected
Dropbox
FreeFileSync
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
OpenAL
qBittorrent
Steam
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Dropbox Update Helper
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.40.33810
Epic Online Services
Microsoft GameInput
Epic Games Launcher
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
AMD PPM Provisioning File Driver
Microsoft Windows Desktop Runtime - 6.0.20 (x86)
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
Launcher Prerequisites (x64)
HL-L2340D series
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.40.33810
Titanfall™ 2
Microsoft .NET Host FX Resolver - 6.0.20 (x86)
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.40.33810
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.40.33810
Microsoft .NET Runtime - 6.0.20 (x86)
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.36.32532
EA app
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Microsoft .NET Host - 6.0.20 (x86)
AMD_Chipset_Drivers
Realtek Ethernet Controller Driver
TechPowerUp GPU-Z
AMD PSP Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
AMD SBxxx SMBus Driver
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Futuremark SystemInfo
AMD I2C Driver
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.36.32532
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
AMD GPIO2 Driver
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
Microsoft Windows Desktop Runtime - 6.0.20 (x86)
7-Zip 22.01 (x64)
AMD Software
Capture One 22
CPUID CPU-Z 2.04
GBT_MB_Update 22.11.09.01
GBT_RGB_Sync_Control 22.11.28.01
HWiNFO64 Version 7.36
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Microsoft 365 - en-us
Microsoft OneDrive
Raise Data Recovery
Castlevania Anniversary Collection
Baldur's Gate 3
DOOM 64
Horizon Zero Dawn
Gunfire Reborn
Spirit Island
Titanfall® 2
Metro Exodus Enhanced Edition
3DMark
Tabletop Simulator
The Witcher 3: Wild Hunt
DOOM
FINAL FANTASY XIV Online
NieR:Automata™
The Outer Worlds
Disco Elysium
FINAL FANTASY XV WINDOWS EDITION
Slay the Spire
Forsaken Remastered
MechWarrior 5: Mercenaries
Mini Healer
TeamViewer
TreeSize Free V4.7 (64 bit)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Imaging Edge Desktop (Remote/Viewer/Edit)
Microsoft Update Health Tools
AMD WVR64
Branding64
AMD DVR64
Logitech G HUB
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.40.33810
Microsoft .NET Host FX Resolver - 6.0.11 (x64)
AMD User Experience Program Installer
Update for Windows 10 for x64-based Systems (KB5001716)
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Microsoft .NET Core Host FX Resolver - 3.1.8 (x64)
Microsoft .NET Core Runtime - 3.1.8 (x64)
X-Rite Device Services Manager
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
RyzenMasterSDK
Corsair iCUE5 Software
AMD Settings
NVIDIA PhysX System Software 9.21.0713
NVIDIA Install Application
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.40.33810
Microsoft .NET Host - 6.0.11 (x64)
EA app
Microsoft .NET Runtime - 6.0.11 (x64)
Microsoft .NET Core Host - 3.1.8 (x64)
Paradox Launcher v2
Imaging Edge Desktop
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
Epic Games Launcher Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe 00005534
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 000056B8
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\125.0.2535.92\msedgewebview2.exe 000094E8
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 000075BC
C:\Program Files (x86)\Steam\GameOverlayUI.exe 00005398
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00008354
C:\Program Files (x86)\Steam\steam.exe 00004790
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher64.exe 0000659C
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000057D4
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00005348
C:\Program Files\AMD\CNext\CNext\PresentMon-x64.exe 0000807C
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 00000EEC
C:\Program Files\AMD\CNext\CNext\cncmd.exe 000009AC
C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EACefSubProcess.exe 0000877C
C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EAConnect_microsoft.exe 00008A7C
C:\Program Files\LGHUB\lghub.exe 00002FB8
C:\Program Files\LGHUB\lghub_agent.exe 000029BC
C:\Program Files\LGHUB\system_tray\lghub_system_tray.exe 00003EE0
C:\Program Files\Mozilla Firefox\firefox.exe 00009790
C:\Program Files\Sony\Imaging Edge Desktop\ied.exe 0000151C
C:\Program Files\TeamViewer\TeamViewer.exe 00002798
C:\Program Files\TeamViewer\crashpad_handler.exe 000029D8
C:\Program Files\WindowsApps\Microsoft.GamingApp_2405.1001.6.0_x64__8wekyb3d8bbwe\XboxPcApp.exe 00007A34
C:\Program Files\WindowsApps\Microsoft.GamingApp_2405.1001.6.0_x64__8wekyb3d8bbwe\XboxPcAppFT.exe 00008E98
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24051.101.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00003BA4
C:\WINDOWS\Explorer.EXE 000027E0
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 0000369C
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000030AC
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002C88
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00003ED0
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000020B0
C:\WINDOWS\system32\ApplicationFrameHost.exe 000024F8
C:\WINDOWS\system32\DllHost.exe 00007CF4
C:\WINDOWS\system32\MusNotifyIcon.exe 000029E8
C:\WINDOWS\system32\XGameHelper.exe 000079CC
C:\WINDOWS\system32\cmd.exe 0000317C
C:\WINDOWS\system32\conhost.exe 00008678
C:\WINDOWS\system32\sihost.exe 000024E8
C:\WINDOWS\system32\svchost.exe 00003FE8
C:\WINDOWS\system32\taskhostw.exe 00007E7C
C:\WINDOWS\system32\wbem\unsecapp.exe 00008320
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00000F2C
C:\Windows\System32\CompPkgSrv.exe 000037F8
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_b55ed36a9a78cc75\RtkAudUService64.exe 00003CB4
C:\Windows\System32\RuntimeBroker.exe 00007608
C:\Windows\System32\SecurityHealthSystray.exe 00003D04
C:\Windows\System32\oobe\UserOOBEBroker.exe 00003194

[Soof]

Actually experimenting the same issue, with a 7700 XT on the same drivers
FFXIV only is affected, other games are not crashing

[HappyHubris]

Error code:

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Please try the following:
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable). It appears that your GPU [AMD Radeon RX 7900 XTX] driver was last updated on [5/7/2024]. At this time there should be a newer version available, please try updating the driver to see if it helps resolve the issue.

If you notice the issue began after a recent update, please try reverting the changes instead.

Please note, if you would like to switch between DirectX11 and DirectX9, simply check the 'Settings' section in the FINAL FANTASY XIV launcher and select/unselect the associated toggle.

- Please try lowering the resolution.
- Please try running the game as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive. (If Steam version, make sure both the game and Steam are installed on same drive)
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Verify installation files (Steam)
- Reinstall game (If steam version, try uninstalling and reinstalling both the game and Steam)

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!

[Tiraelina]

I have a 7900 GRE with the 24.6.1 drivers and I'm also getting driver crashes. None of the above steps really help.

/e

I hadn't noticed the original time this was posted but mine started after Dawntrail and the 24.6.1 drivers I updated during the downtime. 24.5.1 drivers are also crashing so Dawntrail is what changed.

[Kanao223]

Error code:

This.
This is the one.