I wish Square Enix/FFXIV fix their payment process.

[Myrany]

Oh this is ridiculous. This probably affect those who move between countries and still using banks in their previous countries.

If the bank is still in the country they registered the game as and they have an address they can "use" in that country then they are fine. The problem comes in when they move to a new country and change to a bank in the new country. There is no way to change the country you live in with SQEX to reflect the move. So the new bank will never match on the country the game was registered with.

People have in some cases found some workarounds via crysta paid for with Amazon pay or paypal but not everyone has access to those. Honestly there should not be a need for workarounds. No company should make it this hard for customers to give them money.

[Lieri]

Theyre very strict for some reason. Im also from SEA. And anytime a new MMO comes out I play it and Ive never encountered one that refused me to pay them.

New World, Lost Ark, World of Warcraft (from back in the days, in 2008 to be exact when things were ancient), GW2 happily accepted my money.

[Reimera]

In these situations, it's rarely the business not wanting you as a customer. It's government sticking its nose into things.

Talk to your local government and the Japanese government regarding business relationships between your nations. Get them to change whatever laws or regulations are in the way of SE being able to offer support for the game in your location.

Japanese companies have businesses here too in the PH lmao. I don't think that's a solution. I am not sure why I have to do the most by contacting OUR government who would likely ignore this.

I USED to be able to easily pay and buy stuff in SE website and Mogstation. What I want is SE/FFXIV to return their previous payment process. My friends can't buy Dawntrail coz of the new payment process. I don't have to have to find workarounds to find ways to play this game lmao.

[MyouRi]

I started another thread about this and keep bumping it up for visibility.

Square really need to have the decency to at least acknowledge the issue.
I've reached out to the data protection in my country of residence (EU) about GDPR rules and 'the right to rectification'.
After some discussion with them I have sent some questions to Square that I am still waiting for a response on.

If anyone is an EU player I strongly recommend you discuss with your local authorities to make sure your rights are being correctly observed.

[ThomasOfEger]

For me it works fine, im from Czechia

[MyouRi]

For me it works fine, im from Czechia

It's typically only an issue if you have moved countries since creating your account or had to make an account in a region that you were not resident in because your region wasn't supported.