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  1. #1
    Player
    Reimera's Avatar
    Join Date
    May 2024
    Posts
    3
    Character
    Rei Mera
    World
    Leviathan
    Main Class
    Summoner Lv 90

    I wish Square Enix/FFXIV fix their payment process.

    I'm a player from SEA and I'm tired of trying to find ways to buy or pay this game.

    Please allow VISAs from other countries to buy your damn games/subs/store items like you used to. I'm not asking for a SEA server, we don't need that. We just want to be able to PAY SUBSCRIPTIONS and PAY PRE-ORDERS easily without having to find workarounds.

    It's 2024, we all want to have the same access as the US/ Europe/ East Asia/ JP, SG and HK countries.

    Like y'all have SG and HK on your list but don't freaking have other Asian countries, like wtf. Do you want money or not? LMAO. We can afford things too.
    (15)

  2. #2
    Player
    Jojoya's Avatar
    Join Date
    Feb 2018
    Posts
    9,088
    Character
    Jojoya Joya
    World
    Coeurl
    Main Class
    Bard Lv 100
    Quote Originally Posted by Reimera View Post
    I'm a player from SEA and I'm tired of trying to find ways to buy or pay this game.

    Please allow VISAs from other countries to buy your damn games/subs/store items like you used to. I'm not asking for a SEA server, we don't need that. We just want to be able to PAY SUBSCRIPTIONS and PAY PRE-ORDERS easily without having to find workarounds.

    It's 2024, we all want to have the same access as the US/ Europe/ East Asia/ JP, SG and HK countries.

    Like y'all have SG and HK on your list but don't freaking have other Asian countries, like wtf. Do you want money or not? LMAO. We can afford things too.
    In these situations, it's rarely the business not wanting you as a customer. It's government sticking its nose into things.

    Talk to your local government and the Japanese government regarding business relationships between your nations. Get them to change whatever laws or regulations are in the way of SE being able to offer support for the game in your location.
    (2)

  3. #3
    Player
    Siritachi31's Avatar
    Join Date
    Jun 2024
    Posts
    12
    Character
    Asmodeus Luxure
    World
    Brynhildr
    Main Class
    Dancer Lv 90
    Here's some shocking news you might now know right now. Everyone is with you in this. Even here in the US we can't use our visa bank cards to pay SE to play this game. No one can use their cards. I had to use paypal to buy Crysta for one month just to get into the game for my house. It's ridiculous that they put out this notice saying they're fixing it but it's been months and still this close to Dawntrail some people have NO way to get into their game
    (6)

  4. #4
    Player
    Join Date
    Apr 2024
    Posts
    448
    HAHAHAHAHAHAHAHAHAHAHAHAHA.

    Oh you were being serious?



    I'll see in you 2072 when that happens.

    You could use a VPN to get an Amazon account and use Amazon Pay and add Crysta (without a VPN this time), but it's clunky.

    Quote Originally Posted by Jojoya View Post
    In these situations, it's rarely the business not wanting you as a customer. It's government sticking its nose into things.

    Talk to your local government and the Japanese government regarding business relationships between your nations. Get them to change whatever laws or regulations are in the way of SE being able to offer support for the game in your location.
    Ah yes, the Korean government is forcing Square Enix to choose their payment service provider and forcing Square Enix MogStation to shout about i2501 errors.
    (3)
    Last edited by HighlanderClone; 06-10-2024 at 07:06 AM.

  5. #5
    Player
    MistakeNot's Avatar
    Join Date
    Sep 2015
    Posts
    2,312
    Character
    Auriana Redsteele
    World
    Zodiark
    Main Class
    Paladin Lv 83
    Quote Originally Posted by Jojoya View Post
    In these situations, it's rarely the business not wanting you as a customer. It's government sticking its nose into things.

    Talk to your local government and the Japanese government regarding business relationships between your nations. Get them to change whatever laws or regulations are in the way of SE being able to offer support for the game in your location.
    In most cases I really doubt there are any laws or regulations preventing SE from supporting in currently un-supported countries and regions. At most there are some bureaucratic hoops that need to be jumped through.
    No, I dare say it is mostly just SE thinking it is not worth the bother supporting those places. Or even more likely - SE has really f**cked up internal procedures and policies for handling accounts and payments..
    (4)

  6. #6
    Player
    Heh's Avatar
    Join Date
    Mar 2022
    Posts
    101
    Character
    He He
    World
    Tonberry
    Main Class
    Reaper Lv 100
    Quote Originally Posted by Jojoya View Post
    In these situations, it's rarely the business not wanting you as a customer. It's government sticking its nose into things.

    Talk to your local government and the Japanese government regarding business relationships between your nations. Get them to change whatever laws or regulations are in the way of SE being able to offer support for the game in your location.
    I mean... If you think about it... ALL of Square Enix games are available in Malaysia and that includes all of their upcoming games and their gacha mobile games. Except FFXIV.

    If SQEX is able to publish this game on China despite its very strict regulations, then why not South East Asia?
    (6)
    Last edited by Heh; 06-11-2024 at 04:17 AM.
    Quote Originally Posted by Heh View Post

  7. #7
    Player
    Nighthawky2010's Avatar
    Join Date
    Jul 2015
    Location
    Limsa Lomsa
    Posts
    269
    Character
    Nighthawky Mlmlxix
    World
    Midgardsormr
    Main Class
    Summoner Lv 100
    I usually buy crysta with my debit when my credit card wouldnt work. Now my debit card doesnt work. I'm glad I bought enough crysta for the next month until SE can get this thing fixed.
    (1)
    Last edited by Nighthawky2010; 06-11-2024 at 08:50 AM.

  8. #8
    Player
    Hycinthus's Avatar
    Join Date
    May 2012
    Location
    Limsa Lominsa
    Posts
    751
    Character
    Alonzo Vivas
    World
    Exodus
    Main Class
    Paladin Lv 92
    Sorry I’m just catching up. What is happening and did it just recently start happening?
    (1)

  9. #9
    Player
    Myrany's Avatar
    Join Date
    May 2019
    Posts
    668
    Character
    Myrany Wilzuun
    World
    Zalera
    Main Class
    Miner Lv 87
    Quote Originally Posted by Hycinthus View Post
    Sorry I’m just catching up. What is happening and did it just recently start happening?
    SQEX changed payment processors for FFXIV and the store. This has created a myriad of payment issues for many people. Debit cards not working. Having to verify your address and it not matching/being accepted. Not being able to change your country so you cant pay because the addresses don't match is common. Some cards no longer being accepted at all. It is a mess.

    There is a huge thread on this somewhere on this forum but this is a fast synopsis.

    There has been some relief in that French players will have one of their cards fixed and the NA debit card issue will also be fixed...IN JULY. No word at all to any other players in other regions.
    (4)

  10. #10
    Player
    Hycinthus's Avatar
    Join Date
    May 2012
    Location
    Limsa Lominsa
    Posts
    751
    Character
    Alonzo Vivas
    World
    Exodus
    Main Class
    Paladin Lv 92
    Quote Originally Posted by Myrany View Post
    SQEX changed payment processors for FFXIV and the store. This has created a myriad of payment issues for many people. Debit cards not working. Having to verify your address and it not matching/being accepted. Not being able to change your country so you cant pay because the addresses don't match is common. Some cards no longer being accepted at all. It is a mess.

    There is a huge thread on this somewhere on this forum but this is a fast synopsis.

    There has been some relief in that French players will have one of their cards fixed and the NA debit card issue will also be fixed...IN JULY. No word at all to any other players in other regions.

    Oh this is ridiculous. This probably affect those who move between countries and still using banks in their previous countries.
    (3)

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