Hello, thank you for relaying the Japanese view points, I think most of us that go to discuss the healer situation over there, do not necessarily mean to be rude. It is to gauge Japanese opinion with our own opinion, I assume there is just a translation error going on, maybe because of the translation tools, I don't know. English is hard to gauge whether someone is being rude unless otherwise obvious or made apparent, as English typically does not carry any formal expression in its volume, it does have polite phrases, but the language doesn't change to meet a "polite" form. Though parallel to that ideology, lots of opinions on the English forum have gotten outright ignored by the developers for years, not just a few years either, so there might be some that are smitten (disheartened), and I believe justifiable so. We have seen the other roles encroach upon the Healer role, without any exchange for them doing so. Example, shake it off from warrior is able to cover multiple mechanics, effectively leaving the healer role to basically only spam one button (glare, broil, malefic, dosis with the occasional DoT skill and off cooldown skill such as (Afflatus, Phelgma, Energy Drain, etc)), while that job also sees that it gains a proper rotation. A lot of us find that to be unfair to the healer role, that they get to cover our role while we remain only doing the later...this not limited to dungeons but also: extremes, savages, ultimates. It has gotten really bad to the point where they effectively replaced us, that is the opinion shared among the forum...or at least some of us. Even casual players have seen this problem in varying degrees, making their experience, well, less fun.
Again thank you for seeing the time and visiting the English forum.